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Ulta Beauty

4.3 130 reviews
Cosmetics, Cosmetics & Beauty Supply, Skin Care
Overall rating
4.3
out of 5
130 reviews
5 star 66%
4 star 6%
3 star 5%
2 star 2%
1 star 21%

About Ulta Beauty

Ulta Beauty is a popular beauty retailer offering a wide selection of products from over 500 brands, including exclusive options. The store emphasizes its Conscious Beauty line, which features vegan, clean ingredients, cruelty-free, and sustainable packaging. The Salon at Ulta Beauty provides various services, including hair, skin, makeup, brow, and ear piercing. Customers often praise the friendly and knowledgeable staff, with some sharing exceptional experiences with stylists like Aynsley and Ashley. Recent reviews highlight the helpfulness of staff members like Natalie, who was very caring and showed customers different options, and Jules, who resolved online issues with kindness and patience. Additionally, Mr. Tim is appreciated for his excellent customer service, quickly fixing problems and checking in on customers. Despite some limited brand representation and occasional uneven service, Ulta Beauty remains a favorite for beauty enthusiasts. Many customers enjoy the welcoming atmosphere and helpful staff, making their visits enjoyable.

Aug 2026
5.0
The staff were very friendly and provided great customer service during my visit! The store was neat, clean, and well-organized, making it easy to find everything I needed. Highly recommend!
Jun 2026
5.0
Ashley did a brow lamination + tint on me and was incredible! She mapped my brows out and paid attention to detail. I’m beyond happy with her service. I will be booking with her again!
Jun 2026
5.0
Stop wait a minute, Has the Ulta in Florence got all new staff or something? I went in there the other day 1st off it’s hot as satan’s butt in that place the employees sweating the managers sweating and the customers sweating can we please get them people some help. Some of the staff was very friendly. A fabulous blonde headed guy manager and the African American lady manager that’s been there was the bomb.com, they was greeting people and ,He color matched me and had my lips popping I bought everything he put in that orange bag. But children please that boy that use to be at Ross was cussing nd fussing. I was like 👀 somebody help him. But I put my stuff up… read full review
Photos of Ulta Beauty, 1945 West Palmetto Street,  Florence
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Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  •  offers same-day delivery
  • masks required

Location

1945 West Palmetto Street, Florence, SC 29501

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Ulta Beauty · 1945 West Palmetto Street, Florence, SC 29501

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