I’m usually a very forgiving person and have never felt so compelled to write a bad review. This is one of the worst experiences I’ve ever had with a doctor’s office. It was a pain to schedule my appointment because they do not answer the phone or call you back. I finally got in and it has been a nightmare. I got bloodwork done and they said they would call me with results. Weeks went by and I never heard from them. I tried contacting them and left voicemails and got no call back. The online portal said I did not exist in the system. At this point I felt like I was just not in their system and eventually moved on. I never received a bill in the mail and have never… read full review
About Palmetto Primary Care Physicians: Daniel Island Office
Palmetto Primary Care Physicians: Daniel Island Office provides caring and professional healthcare services. Patients appreciate the friendly staff, including Amber at the front desk, who is described as kind, patient, and helpful. The team includes attentive medical assistants and a supportive office administrator. Patients value the thorough and compassionate care from providers like Dr. Harrison and Dr. Thatcher, who take time to discuss treatment goals and create personalized care plans. Many mention feeling that their well-being is genuinely cared for and that the providers go through their health concerns with patience and concern. While wait times can sometimes be longer, patients find the overall experience positive and worth the wait. The clinic is praised for creating a welcoming environment where patients feel comfortable and cared for, even during challenging times. Overall, Palmetto Primary Care on Daniel Island is highly recommended for its attentive staff and quality medical care.
Reviews
Not great service, rushed visits and they take their sweet time with refill requests, if they respond at all. I've had nothing but problems with this office since I started going here, but it's convenient. I recommend you select another provider!
I would give 0 stars if I could. Weeks have gone by and no return phone call to move an appt or change the 2 F phone number so I can get into the portal. The customer service is the worst I have ever experienced.
Photos

Hours
Good to know
- accepts credit cards
Location
899 Island Park Drive Ste 200, Charleston, SC 29492
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