SouthernMED Pediatrics - Northeast Columbia

SouthernMED Pediatrics - Northeast Columbia is dedicated to providing excellent medical care for children, from infancy to teenage years. The practice values faith and family, and strives to help parents make informed decisions regarding their child's health. Patients appreciate the staff's kindness and the attention given during visits, which help children feel comfortable. The office offers the convenience of booking appointments online and checking in before arriving, making the process smoother for families. Dr. Mollo is highly regarded for her meticulous approach and attention to detail. She is praised for her thorough exams and for gathering complete history from new patients. Many families continue to travel from afar because of her careful care, especially when their children are feeling unwell. The practice is known for being very thorough, especially in urgent situations. For example, when a child was recently sick, the staff responded immediately, ensuring he received a hospital bed and keeping the family informed throughout the short hospital stay. However, some concerns have been raised about recent changes within the practice. Patients have mentioned feeling rushed during appointments and some instances of miscommunication, such as incorrect prescription information. Wait times have also been a point for improvement, as some families feel the wait could be shorter. Additionally, a few patients have experienced less friendliness from certain doctors and nurse practitioners. Despite these issues, many patients continue to value the staff's kindness and the practice's efforts to meet families' needs. Overall, SouthernMED Pediatrics - Northeast Columbia generally receives positive feedback for its care and expertise, though addressing communication and wait times could further enhance patient satisfaction.