Northpoint Heating & Air Inc

Northpoint Heating & Air Inc is a local company that provides reliable heating and air conditioning services with a focus on customer satisfaction. Their dedicated staff ensures that all work is done in-house, guaranteeing quality and reliability. The team is knowledgeable, friendly, and helpful, with exceptional service technicians who ensure systems are working properly after installation. They cater to both residential and light commercial clients, offering services from new construction to duct and system change outs. With a commitment to going the extra mile, Northpoint Heating & Air Inc is a trusted choice for all HVAC needs, providing great customer service and expert solutions. Customers have praised the company's professionalism and responsiveness, especially during emergencies. One reviewer had a new AC unit installed and was impressed with the installation exceeding their expectations. Another customer needed a quick replacement during a heatwave and was satisfied with the prompt diagnosis and replacement within 24 hours. A third customer had a fan blade issue that was fixed quickly, leading them to sign up for a maintenance agreement, which proved useful when they faced another problem that was resolved the same day. Many customers mention the team's quick response and excellent service. They came out just a few hours after the call, assessed the situation, cleaned the unit, and solved the problem. The team also provided helpful advice on preventative maintenance to keep systems running smoothly. In May, a customer’s 13-year-old, five-ton, high-efficiency AC compressor broke down. The technicians gave multiple quotes for different replacement options, and the customer chose a system within their budget. The replacement was completed within a few days, and the team did a professional job installing the new system, taking care to wrap and mastic parts of the ductwork that weren’t included in the original quote. They also secured the furnace at the right height and installed a pad beneath the compressor to elevate it off the ground. Customers consistently recommend Northpoint for their great customer service and professional installation. The company is known for their responsiveness, quality work, and attention to detail, making them a trusted choice for both residential and commercial HVAC needs.