About Smoak's Comfort Control
Smoak's Comfort Control is a family-owned and operated HVAC and plumbing company that has been serving Charleston, SC, and the surrounding areas since 1972. With over 200 years of combined experience, their team of professionals provides honest, dependable, and professional services, including heating, air conditioning, and plumbing repairs, routine maintenance, equipment upgrades, and emergency services. Customers praise the company for their professionalism, expertise, and commitment to customer satisfaction. The technicians, such as Rob and Caleb, are known for being thorough, friendly, and professional, taking time to explain issues and solutions clearly. Smoak's installed a HVAC system in a home and provided excellent service, staying with their clients through the process. They also handled complex projects like encapsulation along with new AC and ductwork, balancing the steps well and completing the work with quality. The company's installation teams are punctual, courteous, and respectful of customers' homes, while the office staff is efficient in scheduling and service coordination. Smoak's Comfort Control offers competitive pricing, detailed explanations, and reliable service, making them highly recommended for both installation and maintenance. Customers often highlight their quick response, especially for urgent issues, and their technicians' friendly, professional approach. Recent reviews mention thorough, professional work, timely arrivals, and clear explanations, which leave clients highly satisfied.
Smoaks has delivered outstanding service for a number of years. Most recently Al cleaned the dryer vent at my recently purchased condo. I have never seen such a mess. It was completly clogged by both dry lint and residue soaked with condensate had turned black and created a thick mud-like quality, totally blocking the vent system. Al did a great, thorough job. My dryer is working efficiently. I have the peace of mind that comes with the assurance that my dryer vent -- all 49 feet of it -- is clean. Great job!
we appreciate and trust Smoak's for close to 20 years, they are the best.
I cannot say enough positive things about Smoak's Comfort Control. We just had our semi-annual maintenance check and Javon did the work professionally, thoroughly, and with a happy demeanor. He was training a young man who was equally professional. I highly recommend them!