About East West Gem Co.
Reviews for East West Gem Co.
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
Tips
has repair services
East West Gem Co is highly praised for its exceptional customer service and helpful staff. Customers appreciate the friendly and informative assistance they receive from team members like Jill, Kathryn, Alexa, and others at both the Charleston and Orange County showrooms. The staff provides detailed guidance on ring options, making the experience straightforward and comfortable. Many clients have used the company for important moments such as engagement rings, wedding bands, and jewelry resetting. They often describe their experiences as wonderful, with prompt responses and attention to detail, which makes selecting or customizing jewelry easy and enjoyable. Customers are especially satisfied with the quality of the rings and the transparency during the process. Several reviews mention purchasing custom rings and resetting engagement rings, expressing excitement to see the final products. Overall, East West Gem Co is seen as a reliable, friendly, and helpful place for anyone looking for beautiful jewelry and a positive buying experience.
East West Gem Co has been instrumental in every aspect of my engagement journey. Their exceptional customer service is unparalleled, providing prompt and meticulous attention to detail. I extend my sincere gratitude to Jill for assisting me during the initial stages of the process. Overall, it has been an exceptional experience, and I continue to receive prompt and helpful responses to any inquiries or concerns regarding repairs. Look no further, East West Gem Co is the ideal destination for finding a stunning and glamorous ring for your future fiancé or wife.
My husband and I visited East West Gem Co. for our wedding anniversary last week and had a wonderful experience. Kathryn walked us through all of our ring options with great detail and transparency. She gave us the space/time to think things over but we bought a custom ring right on the spot! I can't wait to see the final product!
I’ve worked with them to get my Fiancée’s engagement ring and am now working on the wedding band. They have been extremely friendly, helpful, and responsive throughout the process and the engagement ring looks perfect. I’d recommend them to anyone