About Charleston Towing & Roadside
Reviews for Charleston Towing & Roadside
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
online appointments customer shuttle accessible parking near entrance ada-compliant main entrance accepts credit cards accepts zelle accepts venmo accepts paypal accepts cash app
I needed a tow and they arrived much faster than AAA could, within about 20 minutes. The customer service was professional and polite from start to finish. They sent a driver named Lauren, and she was excellent: professional, knowledgeable, and very efficient. She was even able to help diagnose the issue with my truck on the spot, which was incredibly helpful. If I ever need a tow again, I’ll definitely be using Charleston Towing & Roadside and will request Lauren if she’s available.
If you have AAA they will reimburse you. I highly recommend them.
Since I’ve used Charleston Towing & Roadside in the past, I called them when an illegally parked car was blocking access to my driveway. They responded quickly and professionally. The dispatcher was courteous and reassuring, and the driver arrived faster than I expected. They handled the situation with complete professionalism, making sure everything was done by the book.
What impressed me most was their efficiency and respect—they explained the process clearly, took care of the vehicle in a safe manner, and restored peace of mind in minutes. It’s rare to find a company that combines speed, reliability, and genuine customer care, but Charleston Towing & Roadside...read full review
I hope I've got the right man, Ashton, he took care of us exceptionally! In spite of the shift pattern tattooed to his wrist, he knew what he was doing, and provided the best professional care we've ever experienced! F-150, Corner of Boone Hall Rd, & Sandcroft Dr, Friday, 23rd of May! Thank you, Ashton! Watch your six!