About Valvoline Instant Oil Change
Valvoline Instant Oil Change is a trusted name in vehicle maintenance, known for their quick and easy services. Customers have reported being satisfied with their services, such as oil changes and air conditioning checks. One customer, who brought in a Tacoma, had issues with their air conditioning the next day, but after returning to the shop, the issue was resolved and attributed to possibly being a result of the oil change. The customer service at this location is highly praised, with staff being described as courteous, informative, and skilled at their craft. One customer even mentioned they will be returning and making this their go-to shop for vehicle maintenance. Additionally, the technicians are knowledgeable and take the time to answer any questions and concerns customers may have about their vehicles. They also conduct thorough checks of all necessary vehicle components. It is worth noting that a customer was informed that their transmission fluid needed to be flushed and planned to return to have this service done. Recently, customers praised the staff for their quick and friendly service, with technicians like Jonathan, Charles, and Donovan providing detailed explanations and completing work efficiently. Customers also appreciated the staff’s helpfulness in checking headlights, topping off fluids, and advising on other maintenance needs like tire filling and filter replacements. The friendly and understanding team consistently creates a positive experience, making this location a preferred choice for vehicle care.
Nakayla the person who waited on me. Was very respectful and professional. Was
concerning to my needs. The service was fast and efficient. All of her co-workers exude
Great teamwork.
Staff was friendly and quick with service. They didn’t push unnecessary services on me and let me know what was needed but would have to be done at the dealership. The online coupon also made the price comparable with doing it myself and saved me time and mess.
There was lots of communication during the oil change and I had an issue after I left associated with the cabin air filter. Noah (the site manager) personally got under my dash and resolved an issue with my defrost fan motor that we determined was caused by mice getting in my engine compartment ( I live out in the woods). He went above and beyond.