Blythewood EyeCare professionals in eye care from setting up the appointment, signing in, eye photos/exams, shopping and selection of glasses and choosing options to paying were all amazing. The office is beautiful as the people too. Best eye experience I’ve had since 10 yrs old!!! Dr Smith is the best Optometrist. Thank you everyone for your excellent service. A+++
Michael Davis
Jan 2026
Blythewood EyeCare is absolutely wonderful. From the moment you walk in, the entire staff is warm, welcoming, and genuinely friendly. Everyone takes the time to make you feel comfortable and never rushed. They were incredibly helpful when it came to picking out new frames—offering honest opinions, great suggestions, and making the whole process easy and fun. You can tell they truly care about their patients. Every staff member I interacted with was fantastic. Highly recommend Blythewood EyeCare for both their professionalism and their outstanding customer service!
Tiffany
Dec 2025
I've been a regular patient at this establishment for a few years. The customer service from start to finish is always pleasant, direct, and consistent. I actually enjoy interacting with the Dr. Beaver and trust her guidance about the health of my eyes. Never a dull moment with the ladies that assist her. Highly recommend this locally owned establishment!
Shamala mcfadden-oxner
Nov 2025
Awful customer service! Tried to make my follow up and was changed to a new physician with being asked or informed. Once I received the email I called for 3 times no one would return my call. Finally returned my call but of course I can’t be seen anytime soon. My husband has been calling about his appointment and medication but again no return call.
Sam
Nov 2025
I’ve been to this clinic once before for an eyeglass prescription, and that visit went smoothly, quick in and out, and I received my glasses prescription the same day. Because of that, I decided to return about a year and a half later to start my journey with contact lenses. Unfortunately, that turned out to be one of the most frustrating experiences I’ve ever had.
As a brand new contact lens wearer with no prior experience, I expected patience and guidance from the staff. During my first appointment, they tested my eyes for any prescription changes, which took about an hour and a half long, but I didn’t mind since I assumed I’d be receiving my contact lens prescription that day. Instead, I was told I’d need to come back in two weeks for a “contact lens lesson,” where beginners are taught how to insert, remove, and care for their lenses.
When I returned for that second visit, things quickly went downhill. I have very sensitive eyes, so I knew it would take me some time to get comfortable inserting lenses. However, instead of patience or understanding, I was met with rushed, insincere attitudes from the staff. I felt pressured and uncomfortable as they kept pushing me to get the lenses in, even though I was clearly struggling.
I tried speaking to Dr. Beaver about my concerns, but she dismissed me, avoided my questions, and made me feel unwelcome and small. After nearly two hours, I told the staff multiple times that I needed to leave. I work full time and couldn’t spend any longer there. I asked Dr. Beaver if I could take the trial lenses home to practice in a more comfortable environment. She initially refused, saying she needed to see me insert and remove them three times before allowing that, but eventually (and reluctantly) agreed to let me take them home.
She then told me I’d need to come back for a third appointment to check my eyes with the lenses in, which I explained wasn’t possible with my work schedule. I had already missed hours for two lengthy visits. Later that day, I called to request my contact lens prescription, since I had already paid $200 for the contact lens service. The clinic informed me they would NOT release my prescription unless I came back for that third appointment, an appointment I simply couldn’t make.
So, now I’m out $200, have no prescription, and was treated poorly throughout the entire process. Thank you, Dr. Beaver, for wasting my time, money, and energy. I work hard for my money, and I expected at least a basic level of professionalism and respect.
Next time, I’ll be taking my business (and my trust) elsewhere probably Lens Crafters, where I’ll hopefully get both better service and better value.
Shawn Iris
Oct 2025
My daughter (7 years old) had her first appointment and they were simple amazing. I couldn’t have asked for anything better. Being new to the area I was nervous but now I’m ready to change my eye doctor as well.
Shawn Denton
Oct 2025
My daughter (7 years old) had her first appointment and they were simple amazing. I couldn’t have asked for anything better. Being new to the area I was nervous but now I’m ready to change my eye doctor as well.
Janine Dial
Sep 2025
I had such a great experience here! My old eye doctor kept telling me my vision was fine and wouldn’t update my prescription. I decided to try somewhere new and ended up with Dr. Smith — and I’m so glad I did!
My prescription ended up changing by a whole point, and I can finally see clearly! All of their equipment and technology is super up to date, and I really feel like I’m getting the best care possible. Highly recommend!
Pamela Tudor
Sep 2025
I have been going to Blythewood Eye Care since I moved to SC in 2021. Their staff has always been very professional and pleasant to work with. In this review, I wanted to especially call out the expert service that I received from Kasey. She is very knowledgeable and professional. I have special tinted lenses on my sunglasses that no one in the past has been able to duplicate. Kelsey knew exactly what to order and the glasses are beautiful! Thank you again Kasey!
Kimberly Gaston
Sep 2025
Dr. Smith was wonderful, as were the two assistants that checked me and daughter before the exam. The three stars are for my level of satisfaction with the glasses purchased during our visit. I will say that they came back much quicker than expected but they were not quite right. I’m a high index lens wearer and I definitely pay the additional cost associated with that. I’ve worn this type of lens for decades and am well aware of how they typically sit in the frame with my prescription. This pair of lenses were protruding out of the frame all the way around, this shouldn’t have been the case. With my daughters frames there was a stripped screw (maybe) what ever the case, one arm was loose and couldn’t be tightened. When I returned my frame Kasey took them and automatically replied these are high index, to which I responded no they are not and showed her a pair of my previous frames to compare. She didn’t care much for the fact that I gave push back about the lens but did put in a reorder but wasn’t very pleasant about it. The 2nd pair of lenses came back and was no better than the 1st. With spending almost $500 on glasses I expected better, that’s a lot of money to spent on something that won’t get much use. So while the back office assistants and doctors are great, I wouldn’t order another pair of frames from here.
Melinda Smith
Blythewood EyeCare professionals in eye care from setting up the appointment, signing in, eye photos/exams, shopping and selection of glasses and choosing options to paying were all amazing. The office is beautiful as the people too. Best eye experience I’ve had since 10 yrs old!!! Dr Smith is the best Optometrist. Thank you everyone for your excellent service. A+++
Michael Davis
Blythewood EyeCare is absolutely wonderful. From the moment you walk in, the entire staff is warm, welcoming, and genuinely friendly. Everyone takes the time to make you feel comfortable and never rushed. They were incredibly helpful when it came to picking out new frames—offering honest opinions, great suggestions, and making the whole process easy and fun. You can tell they truly care about their patients. Every staff member I interacted with was fantastic. Highly recommend Blythewood EyeCare for both their professionalism and their outstanding customer service!
Tiffany
I've been a regular patient at this establishment for a few years. The customer service from start to finish is always pleasant, direct, and consistent. I actually enjoy interacting with the Dr. Beaver and trust her guidance about the health of my eyes. Never a dull moment with the ladies that assist her. Highly recommend this locally owned establishment!
Shamala mcfadden-oxner
Awful customer service! Tried to make my follow up and was changed to a new physician with being asked or informed. Once I received the email I called for 3 times no one would return my call. Finally returned my call but of course I can’t be seen anytime soon. My husband has been calling about his appointment and medication but again no return call.
Sam
I’ve been to this clinic once before for an eyeglass prescription, and that visit went smoothly, quick in and out, and I received my glasses prescription the same day. Because of that, I decided to return about a year and a half later to start my journey with contact lenses. Unfortunately, that turned out to be one of the most frustrating experiences I’ve ever had.
As a brand new contact lens wearer with no prior experience, I expected patience and guidance from the staff. During my first appointment, they tested my eyes for any prescription changes, which took about an hour and a half long, but I didn’t mind since I assumed I’d be receiving my contact lens prescription that day. Instead, I was told I’d need to come back in two weeks for a “contact lens lesson,” where beginners are taught how to insert, remove, and care for their lenses.
When I returned for that second visit, things quickly went downhill. I have very sensitive eyes, so I knew it would take me some time to get comfortable inserting lenses. However, instead of patience or understanding, I was met with rushed, insincere attitudes from the staff. I felt pressured and uncomfortable as they kept pushing me to get the lenses in, even though I was clearly struggling.
I tried speaking to Dr. Beaver about my concerns, but she dismissed me, avoided my questions, and made me feel unwelcome and small. After nearly two hours, I told the staff multiple times that I needed to leave. I work full time and couldn’t spend any longer there. I asked Dr. Beaver if I could take the trial lenses home to practice in a more comfortable environment. She initially refused, saying she needed to see me insert and remove them three times before allowing that, but eventually (and reluctantly) agreed to let me take them home.
She then told me I’d need to come back for a third appointment to check my eyes with the lenses in, which I explained wasn’t possible with my work schedule. I had already missed hours for two lengthy visits. Later that day, I called to request my contact lens prescription, since I had already paid $200 for the contact lens service. The clinic informed me they would NOT release my prescription unless I came back for that third appointment, an appointment I simply couldn’t make.
So, now I’m out $200, have no prescription, and was treated poorly throughout the entire process. Thank you, Dr. Beaver, for wasting my time, money, and energy. I work hard for my money, and I expected at least a basic level of professionalism and respect.
Next time, I’ll be taking my business (and my trust) elsewhere probably Lens Crafters, where I’ll hopefully get both better service and better value.
Shawn Iris
My daughter (7 years old) had her first appointment and they were simple amazing. I couldn’t have asked for anything better. Being new to the area I was nervous but now I’m ready to change my eye doctor as well.
Shawn Denton
My daughter (7 years old) had her first appointment and they were simple amazing. I couldn’t have asked for anything better. Being new to the area I was nervous but now I’m ready to change my eye doctor as well.
Janine Dial
I had such a great experience here! My old eye doctor kept telling me my vision was fine and wouldn’t update my prescription. I decided to try somewhere new and ended up with Dr. Smith — and I’m so glad I did!
My prescription ended up changing by a whole point, and I can finally see clearly! All of their equipment and technology is super up to date, and I really feel like I’m getting the best care possible. Highly recommend!
Pamela Tudor
I have been going to Blythewood Eye Care since I moved to SC in 2021. Their staff has always been very professional and pleasant to work with. In this review, I wanted to especially call out the expert service that I received from Kasey.
She is very knowledgeable and professional.
I have special tinted lenses on my sunglasses that no one in the past has been able to duplicate. Kelsey knew exactly what to order and the glasses are beautiful!
Thank you again Kasey!
Kimberly Gaston
Dr. Smith was wonderful, as were the two assistants that checked me and daughter before the exam. The three stars are for my level of satisfaction with the glasses purchased during our visit. I will say that they came back much quicker than expected but they were not quite right. I’m a high index lens wearer and I definitely pay the additional cost associated with that. I’ve worn this type of lens for decades and am well aware of how they typically sit in the frame with my prescription. This pair of lenses were protruding out of the frame all the way around, this shouldn’t have been the case. With my daughters frames there was a stripped screw (maybe) what ever the case, one arm was loose and couldn’t be tightened. When I returned my frame Kasey took them and automatically replied these are high index, to which I responded no they are not and showed her a pair of my previous frames to compare. She didn’t care much for the fact that I gave push back about the lens but did put in a reorder but wasn’t very pleasant about it. The 2nd pair of lenses came back and was no better than the 1st. With spending almost $500 on glasses I expected better, that’s a lot of money to spent on something that won’t get much use. So while the back office assistants and doctors are great, I wouldn’t order another pair of frames from here.