I used to really enjoy visiting this location but the manager who has been there for the past two years makes it an unpleasant experience. She acts as if she’s annoyed and she’s rude. I’m sure some of it is because she is short-staffed, but I can’t help but to think this is also result of her terrible attitude. I ONLY visit this store because ULTA and the local beauty supply store doesn’t carry what I need. Otherwise, I would take my services elsewhere. Looks like they will continue to close for lunch because this is no way to recruit people to “inquire within” for employment.
Aug 2022
asked for a specific item and was told they have a box of the item in the back. no offer to grab it to complete my purchase as it’s an item that is on display as a “try me” lotion
Aug 2020
Just made a purchase at this location. Was told I would not be able to return the product should it be the wrong item. I decided not to go ahead with the purchase but was then told that the sale was completed and final and that "I saw you read our store policy when you came in". I asked the sales person for her name so I could make a formal complaint . She refused. She also threatened to "slam me out the door". I will never go back and will tell everyone about this experience. This sales person should be fired. If you dont have enough brain cells to figure out how to apply corporate policy correctly then you aren't smart enough to have a management job. I would...read full review
I used to really enjoy visiting this location but the manager who has been there for the past two years makes it an unpleasant experience. She acts as if she’s annoyed and she’s rude. I’m sure some of it is because she is short-staffed, but I can’t help but to think this is also result of her terrible attitude. I ONLY visit this store because ULTA and the local beauty supply store doesn’t carry what I need. Otherwise, I would take my services elsewhere. Looks like they will continue to close for lunch because this is no way to recruit people to “inquire within” for employment.
asked for a specific item and was told they have a box of the item in the back. no offer to grab it to complete my purchase as it’s an item that is on display as a “try me” lotion
Just made a purchase at this location. Was told I would not be able to return the product should it be the wrong item. I decided not to go ahead with the purchase but was then told that the sale was completed and final and that "I saw you read our store policy when you came in". I asked the sales person for her name so I could make a formal complaint . She refused. She also threatened to "slam me out the door". I will never go back and will tell everyone about this experience. This sales person should be fired. If you dont have enough brain cells to figure out how to apply corporate policy correctly then you aren't smart enough to have a management job. I would...read full review