About United Rentals
United Rentals is highly regarded for its exceptional customer service and quality equipment rentals. Customers consistently praise the knowledgeable staff, who are quick to assist with reservations and provide helpful overviews of equipment operation. One reviewer highlighted the personalized support received from staff members, who promptly addressed any issues that arose during the rental period, ensuring a smooth experience. The company is noted for delivering equipment on time and efficiently handling pickups. Many users express their satisfaction with the friendly and patient assistance provided by the team, making it a preferred choice for various rental needs. With a strong emphasis on customer care, United Rentals sets a high standard in the industry, leading many customers to return for their rental needs year after year. Overall, the combination of reliable service and well-maintained equipment makes United Rentals a top recommendation for anyone seeking rental solutions.
I rented a hydraulic dump trailer and a tow behind lift. Johnathan was my initial contact person. He was very helpful and in making the necessary reservation for the equipment. When it came time to get the equipment, I simply went to the desk, he was there, and activated the rentals for pickup. I got the trailer first and lift second. A yard service person assisted me getting the equipment. When it came time to get the lift a quick overview of operation was provided.
When I got the lift home and put the lift into operation difficulty arose; that was on a Friday. I called Johnathon for assistance, and he sent Nicholas out to help. I actually ended up calling...read full review
We needed 6 scissor lifts for our annual physical inventory and United Rental was our choice. The equipment arrived early and was picked up immediately afterwards, Customer service was excellent with tons of knowledge so doing business with United Rental will ALWAYS be my first option.
ive worked here for 11 years and we have had the same sells guy wiyh yall and he has always done his best to get us what we need when we need it and always answers the phone and gets the product to us when we need it