Customer was mad at me because I misquoted lead time and bumbers were badley needed. I called Melissa Barletta and she understood Got order together quickly and shipped out following business day. Crises averted Thanks Melissa
July 2025
I can't say enough about how friendly and helpful my experience was with FS Industries. Melissa Barletta went far beyond my expectations with her customer service, communication and willingness to help. Thank you for renewing my faith in humanity.
May 2025
In an ever-shrinking world of amazing customer service, my recent experience was the definition of Awesome customer service. Melissa Barletta truly put my faith back in the field of customer service. Melissa's communication and follow-up was outstanding. She is a great example of someone doing the right thing through her quick to respond communication via email and her follow-ups. It was a fantastic experience as a customer to not have to track someone down to help you. If you are dealing with FS Industries or Gilmore Kramer - definitely ask for Melissa Barletta.
Customer was mad at me because I misquoted lead time and bumbers were badley needed. I called Melissa Barletta and she understood Got order together quickly and shipped out following business day. Crises averted Thanks Melissa
I can't say enough about how friendly and helpful my experience was with FS Industries. Melissa Barletta went far beyond my expectations with her customer service, communication and willingness to help. Thank you for renewing my faith in humanity.
In an ever-shrinking world of amazing customer service, my recent experience was the definition of Awesome customer service. Melissa Barletta truly put my faith back in the field of customer service. Melissa's communication and follow-up was outstanding. She is a great example of someone doing the right thing through her quick to respond communication via email and her follow-ups. It was a fantastic experience as a customer to not have to track someone down to help you. If you are dealing with FS Industries or Gilmore Kramer - definitely ask for Melissa Barletta.