Whoever answer the phone sounds rude. I wish she provided better customer service.
November 2024
This is only the second time in my life I have left a review anywhere, but this has gone on for months. I've had to call the Resident Clinic several times over the last year for my elderly Aunt. When the phone is answered by Amaris (that's the name she gave me), there is always a problem. She is rude, disrespectful, and arrogant. She speaks over you, interrupts you, doesn't listen to what you are asking, and then gets aggravated when you repeat yourself. I thought she would only act like this on the phone, but she is also very rude in person, not just to me but to other patients that walk in, (but very nice to the Doctors). The other front desk staff in... read full review
September 2023
Terrible customer service. Dr Krystel Feghali is a terrible endocrinologist. Clearly inexperienced. I would recommend switching doctors. If I could do lower stars, I would.Listen, if she gets recommended for you. You are welcomed to try her. You were forewarned.
Whoever answer the phone sounds rude. I wish she provided better customer service.
This is only the second time in my life I have left a review anywhere, but this has gone on for months. I've had to call the Resident Clinic several times over the last year for my elderly Aunt. When the phone is answered by Amaris (that's the name she gave me), there is always a problem. She is rude, disrespectful, and arrogant. She speaks over you, interrupts you, doesn't listen to what you are asking, and then gets aggravated when you repeat yourself. I thought she would only act like this on the phone, but she is also very rude in person, not just to me but to other patients that walk in, (but very nice to the Doctors). The other front desk staff in... read full review
Terrible customer service. Dr Krystel Feghali is a terrible endocrinologist. Clearly inexperienced. I would recommend switching doctors. If I could do lower stars, I would.Listen, if she gets recommended for you. You are welcomed to try her. You were forewarned.