Star Nails & Spa in Middletown offers a top-notch customer experience across its four clean locations. Customers can expect excellent service from the moment they book an appointment online to the moment they leave. The salon prioritizes cleanliness, using medical-grade autoclaves to clean metal tools and providing disposable files and buffs. Many customers praise the salon for being very clean and well kept, making it a comfortable place to visit.
Staff members are appreciated for their kindness, thoughtfulness, and precision in services such as manicures, pedicures, and gel nail applications. Visitors often comment on the great service and how the salon is one of the cleanest nail salons they have been in years. The salon also offers a customer loyalty program and private rooms for waxing services.
While most experiences are positive, some customers have mentioned that services can feel rushed, and at times, the manicure may not meet expectations, with nails looking different in size, shape, or appearing not very fresh. A few have suggested that a no cell phone usage policy during pedicures could improve the relaxing atmosphere. Despite some mixed reviews, overall, customers have enjoyed their visits and plan to return. The salon is open seven days a week and welcomes walk-ins.
I went to have a spa pedicure $$$ and I was very disappointed. The male technician doing my pedicure was not interested in working. I know they can’t talk English but all he did was watch TV. My toes were never messaged , my leg were only rubbed and the male technician next to had to remind him to use a stone to message with. Very unhappy with the whole experience
I just had my first negative experience here. I believe her name was Hena. She was just not very kind, the experience felt rough and overly rushed. I came into my car and saw two nail dents in my new pedicure from her “ checking”. I still tipped even though I didn’t have the best experience, she did not even say thank you. Very unfortunate.
Great place. Very clean. One of the cleanest nail salons I've been in in years. Great service. So good after my first time i decided to make a monthly appointment and I live in another state. Totally worth the drive.
238 East Main Road, Middletown, RI 02842
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