Jul 2026
Employees are very helpful and polite. I needed some connection wires for my Helix, computer and Play Station as they got water damaged from the flood in DDO June 20th. They got me everything I needed.
Great store.
About Best Buy
Best Buy is a well-known electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, and home theater systems. Customers appreciate the store's convenient services, such as online product reservation and in-store pickup, along with free shipping on orders over $35. The staff is highly regarded, with certain associates standing out for their exceptional service. While wait times may occur, especially near closing hours, many customers have reported receiving excellent service from knowledgeable and friendly staff members. Recently, the mobile team, including Reine, Suraj, and Gurdhian, was noted for their help in finding a better mobile phone plan and troubleshooting billing issues caused by technical errors. Customers also enjoy the opportunity to try out products before buying, and the staff, like KJ, has been praised for being friendly and helpful. KJ even went the extra mile by bringing chairs for waiting customers during busy times. Best Buy's commitment to customer satisfaction is evident in its Low Price Guarantee and wide selection of the latest tech products.
Reviews
Jun 2026
I wanted to give a special mention to the Geek Squad team who took care of us today. We were walk-in customers, but the team fixed our PC on the spot and were very helpful in explaining how to resolve that issue if it ever happens again. I was so relieved for their great service!
Jun 2026
I had an excellent experience at Best Buy Pointe Claire thanks to Aly, who provided truly outstanding customer service. She welcomed me with a genuine smile, showed remarkable patience and understanding, and took the time to carefully listen to my concerns regarding an issue with my purchase.
Aly was incredibly attentive, empathetic, and knowledgeable, making what could have been a stressful situation feel easy and reassuring. She handled everything with patience, smile, professionalism and positivity in a very short time.
Customer service at best buy Pointe Claire truly deserves recognition always, you guys never failed me!
Thank you Best Buy and your incredible team,… read full review
Photos
Hours
Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 8PM
Friday 10AM - 8PM
Saturday 9AM - 5PM
Sunday 10AM - 5PM
Good to know
- repair services
- has battery recycling
- has electronics recycling
Location
6815 Trans-Canada Hwy Local #Y009, Pointe-Claire, QC H9R 1C4
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