“Called them to assess and repair my bbq. Myles, (BBQ Doctor) their outside technician who does house calls, came by to install a part I had ordered from Napoleon.I turned out that Napoleon had sent the wrong part but Myles took it all in stride and gave me an assessment of my unit. He then offered to come back when the I received the correct part.Professionalism throughout.“
“Called them to assess and repair my bbq. Myles, (BBQ Doctor) their outside technician who does house calls, came by to install a part I had ordered from Napoleon.I turned out that Napoleon had sent the wrong part but Myles took it all in stride and gave me an assessment of my unit. He then offered to come back when the I received the correct part.Professionalism throughout.“