MAC Cosmetics is a well-known makeup brand that provides exceptional customer service and high-quality products. The reviews show that customers consistently have positive experiences at the brand's stores, especially with the knowledgeable and attentive staff. One customer highlighted the help received from Chris, who assisted in finding three beloved products during their first visit. Another customer praised an artist for bringing amazing energy and customer service, noting the same great experience they had while working for MAC in Ottawa. The reviews emphasize the brand's commitment to creating a wonderful shopping experience, with excellent service and a variety of products, including the popular double shot lipstick and the new glow play blushes. Customers appreciate the focus on their needs and desires, rather than just making sales. Overall, MAC Cosmetics remains a trusted brand that prioritizes customer satisfaction and offers genuine makeup advice, as experienced with Vincent L during a summer shade purchase of studio fix foundation.
An Unforgettable Experience Thanks to Jordan!
I had the absolute pleasure of being guided by Jordan at MAC, and I cannot recommend her enough! From the moment I walked in, she made me feel completely welcomed, valued, and understood.
Jordan’s product knowledge is incredible—she expertly helped me navigate their selection to find the absolute best products for my needs without any pressure. Beyond her incredible professionalism and skill, her warmth and kindness truly made the appointment feel like a luxury experience. She has such a wonderful eye for beauty, and I walked away feeling confident and radiant.
Thank you, Jordan, for such an amazing experience. You have… read full review
I went during the sale and Christopher went above and beyond in helping me. I got to try a variety of products and they have helped me with a lot of patience, expertise and grace despite the boutique being packed full of equally demanding customers. I have stopped by a couple of times since and I’ve always taken the time to notice how good Christopher is at what they do and for creating a safe and inviting environment for each and every person they interacted with. I remember a time when MAC had a stigma for being less inviting for newbies such as myself. I’m glad that isn’t the case anymore thanks to the efforts of each makeup artist such as Christopher.
So hey… read full review
I just called and spoke with Jordan, and what a fabulous interaction! They were so knowledgeable and friendly—wow, thank you!
Even though Mac no longer makes the Dangerous Curves lipgloss (please bring it back!!), Jordan was kind enough to let me know that some gorgeous new shades just came in.
If you are in the area, I strongly suggest you stop by and ask for Jordan!
Monday 10:30AM - 6:30PM
Tuesday 10:30AM - 6:30PM
Wednesday 10:30AM - 6:30PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 6PM
Sunday 11AM - 5PM
770 Sainte-Catherine St. West, Montreal, QC H3H 1B9
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