Hôtel MUZO is a business that cares for its canine guests with great attention to their health and happiness. The team is praised for their conscientiousness, clear communication, and helpful tips. Dogs are seen enjoying their stay, with wagging tails and clean eyes upon return. The grooming process is transparent, allowing owners to observe their pets through exterior windows. Highly recommended by customers, the business is also accommodating of specific needs, such as medication administration and mid-stay visits from family members. Tatiana, a fabulously patient professional groomer, gently cares for pets, ensuring they feel clean and comfortable. Overall, Hôtel MUZO provides a reassuring and satisfying experience for both pets and their owners, demonstrating a genuine care for animals.
We left our dog Honey with them for 6 nights and we were very nervous about how she’ll react. (First time we leave her at a boarding).
When we came back she was super happy and cheerful. So much so that when we were leaving, she was pulling to go back.
And every time we go for a walk along the canal, she is always looking at the hotel and nudging to go back. So that tells me she had a wonderful experience there.
Thank you for taking care of her!
I’ve used MUZO for boarding my dog several times in the past, and I didn’t really have any issues. The last time I used them, it was a different story. When I picked up Lola at 2:30 pm, they brought her out and when she came to me, she was so desperate to go outside to do her business. She was always so excited to see me, but that time was different, she just wanted to run outside. Muzo informed me that they take the dogs out 3 times a day; morning, midday and evening. I am very sceptical of that, since Lola would not have been that desperate to go outside midday. Very disappointed. For the price you pay, there is much better out there. Do not recommend.
Amazing staff, friendly and caring, a paradise for all pets!
5525 Chem. de la Côte-Saint- Paul, Montreal, QC H4C 0A4
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