About Centre funéraire Côte-des-Neiges
Centre funéraire Côte-des-Neiges offers excellent service marked by professionalism and preparation. Clients appreciate the compassionate support from staff, including a family counselor. The facility allows for personalized ceremonies, accommodating special requests like using lay celebrants in their chapel. Many reviews highlight the humanism, professionalism, and gentleness of the staff, making clients feel respected and important during difficult times. Although there were concerns about language barriers, particularly with some staff not speaking French, the overwhelming feedback remains positive. People recommend their services for a smooth and respectful experience, especially praising Stéphane Cloutier for his dedication and kindness. Recent reviews emphasize the welcoming atmosphere and well-trained staff during the funeral proceedings. While some employees may have trouble with email communication, clients find it helpful to double-check by calling. From pre-arrangements to viewings and burials, clients appreciate the utmost respect, professionalism, and compassion shown, which truly aids in the grieving process. The team has been recognized for their unwavering support and guidance during overwhelming times, with gratitude expressed for the assistance in navigating paperwork and administrative tasks. Overall, the service provided is seen as a beautiful tribute, making a difficult journey a little easier to bear.
I greatly appreciated the kindness and caring that came from Roxanne and all the staff members that I dealt with- they were knowledgeable and helpful and provided the guidance I needed - I highly recommend them!
Everyone we dealt with was very professional and very kind. The price breakdown was clearly explained at the time of the first appointment. The room was beautiful and easily accommodated our large group.
Overall, not bad. Good welcoming, staff are well trained for the funeral proceedings, etc. Some of the employees seem to have trouble with email communication so double check by calling them.