Reviews for Lunetterie New Look
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Hours
Monday: 10AM - 5:30PM
Tuesday: 10AM - 5:30PM
Wednesday: 10:30AM - 8PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: ClosedSunday: Closed
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Eyewear & Opticians
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Lunetterie New Look
16916 Trans-Canada Hwy, Kirkland
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I bought new glasses and was told I’d have them in 2 weeks, it took a month. I have had to get my new glasses Rx fixed, I finally got them back after weeks of waiting and then had to bring one back to be fixed. I was told I would be called in a couple of days, it’s been over 2 weeks now.They are very nice and helpful but the glasses Rx isn’t very good and it takes too long, not even a call to say why.
(Translated by Google) I bought lenses from them high end because my prescription is high. A year later the two glasses become au gratin despite the fact that I take care of my glasses.This is the first time that happens to me. I learned that they make lentils at home. This is the reason for the poor quality(Original)J’ai acheté des lentilles de chez eux haute gamme car ma prescription est élevée. Un an après les deux verres deviennent gratinés malgré que je prends soin de mes lunettes.Ça la première fois qui m’arrive. J’ai appris qu’il font les lentilles chez eux -maison. C’est ça la raison pour la mauvaise qualité
First off I would like to say I had a really good experience with the optometrist dr. Gabrielle Julien, she is the only reason I am giving 3 stars, she was wonderful. The bad experience came afterwards when it was time to pick out my glasses, I had made it clear I was just looking and not wanting to buy but the lady at the front was super pushy and I left feeling uncomfortable, not returning, glasses shopping is supposed to be a pleasant experience.