About Lunetterie New Look
Reviews for Lunetterie New Look
Write a reviewHours
Monday: ClosedTuesday: 10AM - 6PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 6PM
Saturday: 9AM - 5PM
Sunday: Closed
Lunetterie New Look in Kirkland offers a wide selection of designer frames and exclusive brands, making it an ideal place to find the perfect pair of glasses. Customers appreciate the expert advice and the promotions available. The opticians provide services for eyeglasses, contact lenses, and eye examinations with a friendly and professional approach. Many have praised the optometrist for her relaxed demeanor and helpfulness during eye exams. However, some reviews mention discomfort during the glasses selection process due to pushy sales tactics, which detracted from the overall experience. The business is recognized for its good service in both French and English, making it accessible to a diverse clientele. Overall, Lunetterie New Look is regarded as a solid choice for eye care and eyewear needs in the West Island of Montreal.
I had made an appointment to complete some paperwork and was told over the phone that I would only need to pay for the eye test. However, when I arrived, I was informed that there would be an additional charge for filling out the document. Although I was frustrated, I decided to proceed with the eye test.
After the test, the optometrist told me the cost would be $30. I then approached another employee (whose name I don’t remember, but I’ll describe her as a body-positive individual with a lot of makeup to identify her) to make the payment. She told me it would be $50 instead. I explained that the doctor had quoted me $30, but she insisted on $50 and began giving...read full review
Went there for an eye exam to make sure my glasses were fine also if their was any infection. Turned out my glasses axis was off when I originally purchased them from Costco and weren't adjusted properly. The optomitrist was really nice and friendly! She was very relaxed and cool. We've solved the problem and that my perscritpion wasn't so off from the old one.
Highly would recommend! Very relaxing and professional! Dont know about the 1 stars but my experience was great!
I bought new glasses and was told I’d have them in 2 weeks, it took a month. I have had to get my new glasses Rx fixed, I finally got them back after weeks of waiting and then had to bring one back to be fixed. I was told I would be called in a couple of days, it’s been over 2 weeks now.They are very nice and helpful but the glasses Rx isn’t very good and it takes too long, not even a call to say why.