My eye doctor has recently moved to this location.
Today I called to make an appointment and the male receptionist was rude and could not understand what I was saying!!
I should add I spoke in both French and English. In the previous location, the receptionists were very professional, courteous, and friendly.
I hope I don’t have to change optometrists!
Marc Houde
Nov 2025
Great place. Prices are a bit high (but what glasses aren't these days). Dre Lafontaine was really thorough and very informative. Very positive experience. Sales for lenses were very transparent with costs and did not pressure me to buy right away, even suggesting I take time to think it over. Really good experience. Receptionist though could be a bit more friendly, but that's face value, the core of the service was very impressive.
Edit: After 6 weeks of paying for my glasses, I haven't received them. I was told to come in to get them, made to wait 1 hour only to be told they actually didn't have them. Unfortunately I am still waiting for my glasses. I regret paying them in full as I haven't gotten them.
Shirley Arpin
Nov 2025
The optometrist was a very good listener and gave some good advice. Excellent!
Sonal Narvekar
Jan 2025
Called them to ask a question for booking an appointment as soon as you start speaking in English, they just stop talking as if they are pretending the line is dead, while you can clearly hear the background noise. Would not recommend as they absolutely are discriminatory or do not even have the decency to state we cannot help if we do not know French.
Himanshu Kachve
Jan 2025
Called to book an appointment and as soon as the attendant heard me speak in English they hung up on me.
Sasha Palamarevic
Oct 2024
Excellent service, as always! Our family has been going to this location for years. Just recently, a family member went to exchange lenses under warranty. The staff was accommodating, very friendly and helpful. New lenses arrived quickly and were replaced. Thank you!
Michel Pilloud
Oct 2024
Very good service. Conscientious employees.
Yannick Delorme
Sep 2024
A1 service, beyond expectations.
Top quality product.
After 3 months and 4 pairs of glasses that didn't suit me from a competitor, my glasses were perfect on the first try at Visique Place Carrier.
Thanks for everything.
camille gendron
Sep 2024
Excellent after-sales service!
Jayne Elizabeth Ivers
Sep 2024
This is twice I have suffered attitude and discrimination by this company, once at the 181 prinicpal location and now today at their 420 st Joseph location. I would not recommend this company to anyone in the LGBTQ community
M FF
My eye doctor has recently moved to this location.
Today I called to make an appointment and the male receptionist was rude and could not understand what I was saying!!
I should add I spoke in both French and English.
In the previous location, the receptionists were very professional, courteous, and friendly.
I hope I don’t have to change optometrists!
Marc Houde
Great place. Prices are a bit high (but what glasses aren't these days). Dre Lafontaine was really thorough and very informative. Very positive experience. Sales for lenses were very transparent with costs and did not pressure me to buy right away, even suggesting I take time to think it over. Really good experience. Receptionist though could be a bit more friendly, but that's face value, the core of the service was very impressive.
Edit: After 6 weeks of paying for my glasses, I haven't received them. I was told to come in to get them, made to wait 1 hour only to be told they actually didn't have them. Unfortunately I am still waiting for my glasses. I regret paying them in full as I haven't gotten them.
Shirley Arpin
The optometrist was a very good listener and gave some good advice. Excellent!
Sonal Narvekar
Called them to ask a question for booking an appointment as soon as you start speaking in English, they just stop talking as if they are pretending the line is dead, while you can clearly hear the background noise. Would not recommend as they absolutely are discriminatory or do not even have the decency to state we cannot help if we do not know French.
Himanshu Kachve
Called to book an appointment and as soon as the attendant heard me speak in English they hung up on me.
Sasha Palamarevic
Excellent service, as always! Our family has been going to this location for years. Just recently, a family member went to exchange lenses under warranty. The staff was accommodating, very friendly and helpful. New lenses arrived quickly and were replaced. Thank you!
Michel Pilloud
Very good service. Conscientious employees.
Yannick Delorme
A1 service, beyond expectations.
Top quality product.
After 3 months and 4 pairs of glasses that didn't suit me from a competitor, my glasses were perfect on the first try at Visique Place Carrier.
Thanks for everything.
camille gendron
Excellent after-sales service!
Jayne Elizabeth Ivers
This is twice I have suffered attitude and discrimination by this company, once at the 181 prinicpal location and now today at their 420 st Joseph location. I would not recommend this company to anyone in the LGBTQ community