I had an excellent experience with this company from start to finish. They were able to book an appointment within just a few days of my initial call and provided a clear arrival window. Simon, the owner, arrived early in that window and immediately demonstrated deep expertise. Both technicians took extra time to explain the details of my older fireplace in the 1990 home I recently purchased, something I found especially valuable.
Their professionalism stood out: no pressure, no price haggling, and a respectful, straightforward approach. After contacting several providers, they were the only ones who actually called back and scheduled an appointment. That reliability...read full review
I had an excellent experience with this company from start to finish. They were able to book an appointment within just a few days of my initial call and provided a clear arrival window. Simon, the owner, arrived early in that window and immediately demonstrated deep expertise. Both technicians took extra time to explain the details of my older fireplace in the 1990 home I recently purchased, something I found especially valuable.
Their professionalism stood out: no pressure, no price haggling, and a respectful, straightforward approach. After contacting several providers, they were the only ones who actually called back and scheduled an appointment. That reliability...read full review