About Gatineau Acura
Reviews for Gatineau Acura
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 10AM - 4PM
Sunday: Closed
Gatineau Acura is known for its excellent service and professional staff. Customers appreciate the attention to detail and dedication to providing quality service, especially from staff members like Francine, Denis, and Jerome. The service department receives high praise for clear communication and restoring trust in dealership repairs, with Danny being highlighted as a true professional. Customers also value the long-term relationships built with staff like Jeffrey, who have provided exemplary assistance over years. While the service experience is highly positive, some feedback mentions dissatisfaction with the sales process, which affected overall impressions. Overall, Gatineau Acura is a place where customers feel cared for and confident in their purchases and service.
Outstanding Experience at Acura Gatineau!
I recently leased an Acura ADX from Acura Gatineau, and I must say, it was the best car leasing experience I've had in the past 10 years!
From the moment I walked in, Danny was incredibly helpful. He took the time to explain everything clearly and made the entire leasing process smooth and stress-free. His professionalism and knowledge really stood out.
A big thank you as well to Francine in finance—she was amazing! She greeted me warmly and explained all the financial details thoroughly. Her friendly and professional approach made everything easy to understand.
On delivery day, Dave did a fantastic...read full review
Purchasing a vehicle from a dealership had always been a daunting experience for me. I was afraid that the bi-weekly or monthly installment payments would be too hard on my student budget. For years, I dealt with private sellers and paid cash whenever I could afford it, which often came with a lot of car trouble and breakdowns, follow by disappointment and frustration.
That was until I stepped into Acura Gatineau. Oh boy, they did not disappoint! Jacob, the salesman, got us a great deal that we couldn't just walk away from. Tanya, the Financial Services Director, was amazing. They had the courtesy to provide more than we asked for, going over all the details and...read full review
I had a great experience at this dealership! Danny and the manager were extremely helpful with my car, and I really appreciated their excellent customer service. I live in Ottawa and drove about 25 minutes to Gatineau definitely worth the trip. Highly recommend