About Rideau Funeral Home & Cemetery
Rideau Funeral Home & Cemetery is highly recommended for its exceptional service and compassionate staff during difficult times. The friendly, sensitive, and attentive staff provides support for funerals and celebrations of life, going above and beyond to be helpful and accommodating. The facility offers various rooms and halls for viewings, services, and refreshments, allowing for a tasteful and impactful experience. Many families appreciate the professional and impeccable service, as well as the thoughtful presentation of loved ones. Rideau offers a memorable and outstanding experience for honoring those who have passed from beginning to end.
The funeral director, Mr. Bruno deMatos, is praised for his compassion, patience, and dedication in guiding families through the process and helping with necessary paperwork. Robert deSerres is also recognized for his empathy and for reciting a beautiful poem during the service. Customers describe the staff as a wonderful set of people offering amazing services, covering every detail with perfection.
Today, we laid my brother to rest at Rideau Funeral Home & Cemetery, where four generations of our family are now buried. My great-grandmother was the first in 1972, followed by my grandmother and grandfather, my mother and father, and now my brother.
We felt exceptionally well cared for throughout the day. Bob made sure that everything went smoothly and that our family had everything we needed. He arranged the chairs and thoughtfully set up a podium so that I could place my phone there and read my brother’s eulogy. He also helped us carry the urn to the gravesite and supported us with kindness and calm at every step.
Bob read the poem “The Dash,” about the meaning… read full review
I am writing this review with mixed emotions. I received poor customer service in the office from the reception who asked another lady to assist me with locating my dad's spot on the burial ground. What was beyond disappointing was that she gave me the location verbally with no map. While looking for my dad's name, I got frustrated as I could not find him. The reason for not locating Dad was that they missed putting his tombstone. That was shocking and emotional for me as I called in 4 times before my visit.
I gave a 5-star review for the exceptional customer service I received from Mathiew, who installed my dads toomstone in front of our family so that we can talk to… read full review
We sincerely appreciate the care and support from Letty and the team at Rideau Memorial Gardens for our Father’s Celebration of life yesterday. From the initial meeting with Bruno, to make the arrangements, we were put at ease and comforted.He took time to clarify the details of the venues and the arrangements. Then Letty and the team were very attentive patient, and kind. Our family and friends were well looked after and were able to give our beloved father the home going service he liked. Thank you so much.
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
4239 Bd des Sources, Dollard-des-Ormeaux, QC H9B 2A6
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