About Best Buy
Best Buy is an electronics store chain specializing in computers, mobile devices, TVs, home theatre, and video games. They offer a Low Price Guarantee and the option to reserve products online for in-store pick up or shop online with free shipping on orders over $35. The store has a very nice team and provides excellent after-sales service. Customers have noted the helpfulness of the staff and their commitment to honoring price match policies. Best Buy also has a Geek Squad team that can assist with technology issues, such as repairs and protection of valuable devices. Some customers have specifically mentioned the helpfulness and friendliness of a Geek Squad member named Alexandre.
Yesterday I visited this store and I had a problem in my laptop a technician name Kemal with nationality of Morocco’s with high experience have been solved our problem, he was super polite and friendly , by a very good passion he opened our laptop and he did his best. Through of here I want to be thankful of him and Best Buy .
They called me to pick up my package 15 minutes before closing, told me I could still pick it up if I'm late around 2-3min ...I guess I just wasted my gas... The employee didn't suggest my order to be delivered at my place directly
Bought a DJI Avata 2 that was 1500$, and once I got home the inside of the box only had hockey pucks and a computer mouse.. the box was factory sealed. Probably previous guy bought it and replaced the drone with pucks and resealed, and this store did not even check in the box.
Terrible experience, will show up tomorrow.
EDIT. Best Buy manager took care of the problem. No huss. Investigated.