Best Buy

Nov 2023

Such horrible service but mainly the managers of that store! They are so arrogant and rude. I had the worst experience, they made me waste so much of my time. Their policy is not accurate to what is stated on their website, and so much misleading information on the part of Best Buy. Customer service says one thing, the employees at that store says another. Just because of their service, I returned the item and bought it for cheaper at Staples!Also, don’t be fooled by their "low price guarantee", they will make up their own policy in store and do everything to not price match. I understand there are certain requirements but it should be consistent everywhere.

Oct 2023

DONT BUY FROM HERE. Read below:I bought a washing machine from them, it got delivered with major dents, the best they could do is "ship another one in 1 week"Zero business senseAlso the manager does not understand how commerce works.Don't recommend buying from these guys**one week later**Got my second delivery with a massive dent as well (second set of pictures)Dont waste your time and money with dumb incompetent people, go to another store.I will ask for a refund this week

May 2023

The two times that I came here to repair my laptops with Geek Squad the service was garbage. The wait to speak with an agent was unbelievably long. The first time I went, they claimed to have fixed my laptop only for it to experience the same issue a few weeks down the line. The second time, I did not hear from them for over a week so I called them and they told me they didn’t have the battery for my laptop and couldn’t fix it. They also couldn’t guarantee that my data hadn’t been erased from my laptop!! Luckily all my files were still intact. The worst part is that when I wanted to buy a new laptop, none of the representatives in that section offered to help...read full review