Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. Customers can shop for cosmetics, fragrance, body, skin, and hair care products, including exclusive brands like Kylie Cosmetics and Olaplex. The Conscious Beauty selection at Ulta Beauty provides eco-friendly and cruelty-free options. The Salon at Ulta Beauty offers a range of services, including haircuts, color, brow treatments, and makeup application. Customers appreciate the store's cleanliness, product selection, and excellent customer service. The manager ensures customer satisfaction, and the knowledgeable staff provide helpful recommendations and assistance, leading to positive customer experiences.
Customers have noted that the employees are very helpful when picking out new products and offering advice. One customer trusted her stylist, Liz L, to transform her damaged, curly hair, and was very happy with the phenomenal haircut. The store offers a wide variety of beauty products, including facial products, makeup, eyeliners, and lipsticks. Customers also mention the large parking spaces and good quality discount and sales prices. However, some reviews mention that staff may not always be approachable; one customer felt uncomfortable asking questions because the employees appeared to mock customers, which affected her experience. Another customer praised a stylist named Donald D for being professional, charming, and easy to talk with, and was very pleased with his work. The store also provides waxing and hair/makeup services, with helpful staff like Jennysae, who was great at matching her with Bare Minerals. Despite some negative encounters with unprofessional and disrespectful staff on a few days, customers still love the wide selection of products and the overall shopping experience at Ulta Beauty.
