Hand and Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa in Wyomissing, PA offers a variety of spa services including massage, facials, and hair removal. The spa is open seven days a week with extended hours and accepts both appointments and walk-ins. They have a membership program that provides savings and rewards. Clients report positive experiences with the relaxing atmosphere and skilled massage therapists. Many have recommended specific therapists, such as Rebecca, Mike H., and Amy, for their friendly demeanor and ability to listen to client needs. The massages are often described as fantastic, helping clients feel less aches and deeply relaxed. Facials at the spa have also received praise for being fabulous and rejuvenating. However, some clients have expressed dissatisfaction with the membership program, mentioning challenges in booking appointments and high staff turnover. Complaints about the cancellation process have also been noted, with some feeling unable to use their last appointment within the allotted time frame. Despite these concerns, many clients continue to enjoy their experiences and look forward to their visits. The spa is described as clean and Zen-like, with professional and prompt staff.