About Pro Nails
Pro Nails, located in Willow Grove Park Mall, offers friendly and excellent service from head to toes. Their skilled technicians, like Tom, provide beautiful work with great attention to detail. They are patient and accommodating, even offering full foot massages with their spa pedicures. While service may not always be efficient, the end result is worth the wait, with long-lasting nail tips and a relaxing experience. Customers have praised the talented staff, with one reviewer noting that a new young technician did an amazing job on a pedicure and may be giving the long-standing nail technician a run for his money. The staff's professionalism and friendly attitude make many customers feel welcome and appreciated, with some having been loyal clients for over 20 years. Despite occasional issues such as a disappointing gel polish application, the overall experience remains positive, as most clients enjoy the quality and friendly environment.
My gel polish chipped after 2 days. Can’t say I’m surprised as the nail tech filed my nails after applying the gel. As you can see, he also didn’t paint all of the nail bed, leaving gaps near the cuticle. All around disappointing, because he didn’t even push the cuticles back enough to properly remove them. I have long nail beds, so trimming my nails short normally looks nice, but this attempt at a manicure makes my nails look like square chicklets.
I called and they said they could schedule me, but I sat for a bit when I got there. I should have known better than to stick around when they were clearly too busy. Maybe the other techs would do a better job,...read full review
Tom, the man in the glasses, was absolutelyExcellent! He was so kind or patient, his work is beautiful. I was so nervous throughout my whole refill process but I am so happy I went here. He also let me change my nail color twice!!
I have frequented many times- the dip gel usually lasts for abt 2.5-3 weeks. However, recently got nails done just before a trip and they started peeling TWO days after and essentially peeled entirely off by end of the week. Called to complain Tom (manager) did not offer a monetary refund but said I could get nails redone free of charge. Happy to have gotten them redone but it was completely out of my way and not to mention, I had peeling/ gross nails the entire trip.Service: Dip powder