Josh visited us even though the road was extremely icy. He found out what the problem was and quickly solved the issue. He was polite and professional. We were very pleased with the service. Thank you!
October 2025
I was satisfied with the repair and the technician but not satisfied with the customer service. There should have been clear communication between the technician and customer service as to why our service repair kept being rescheduled after a month. I would have been ok with them telling me to wait a month.
November 2024
Brady assessed our Samsung refrigerator and quickly diagnosed the problem. The needed parts arrived to our home within 36 hrs, and he came back to do the work. Very easy scheduling and fair cost of labor. Thank you!
Josh visited us even though the road was extremely icy. He found out what the problem was and quickly solved the issue. He was polite and professional. We were very pleased with the service. Thank you!
I was satisfied with the repair and the technician but not satisfied with the customer service. There should have been clear communication between the technician and customer service as to why our service repair kept being rescheduled after a month. I would have been ok with them telling me to wait a month.
Brady assessed our Samsung refrigerator and quickly diagnosed the problem. The needed parts arrived to our home within 36 hrs, and he came back to do the work. Very easy scheduling and fair cost of labor. Thank you!