Homewatch CareGivers of Williamsport focuses on providing excellent support, training, and education for their caregivers. They offer various services, including companionship, post-surgical support, and 24-hour elder care, ensuring caregivers are equipped to positively impact their clients and communities. The office staff is friendly and helpful, particularly in rearranging caregiver schedules. However, there have been concerns regarding handling medication issues, with one client expressing dissatisfaction over a missing prescription and the company's response. On the other hand, employees report positive experiences, highlighting the empathetic and accessible office personnel. Overall, Homewatch aims to deliver quality care and support to both clients and caregivers.
Very helpful with rearranging Caregivers hours when the need arises. Office personnel are friendly. Great about getting caregivers hours within the closest proximity to their homes.
I reported to homewat this morning that some of my life sustaining medication was missing a whole 30 day prescription and they done an investigation and I ask the to reimburse me $ 22.00 so I can get more and homewatch did not care the said no because there is no proof. How assadine is that then 2 minutes later the called me and ask me if I was switching companies and I said yep I am new agency takes over the 25th I hope this new agency is alot better then homewatch!!!!
I’ve worked for Homewatch on two separate occasions. Each experience has been great. The office staff is very empathetic and always available to answer any questions or concerns you have.