The product was perfect for our project. It was very well packaged upon pick up. Coordinating schedules and communication with Karri was all via text, hopefully a more direct method of calling and better hours vs by appointment only will come as the business grows. All of the wood was kiln dried to order so the 4-6 week lead time is something to keep in mind if you are on a tight timeline. Overall, pleased with the product we purchased and installed.
The product was perfect for our project. It was very well packaged upon pick up. Coordinating schedules and communication with Karri was all via text, hopefully a more direct method of calling and better hours vs by appointment only will come as the business grows. All of the wood was kiln dried to order so the 4-6 week lead time is something to keep in mind if you are on a tight timeline. Overall, pleased with the product we purchased and installed.