Hand & Stone Massage and Facial Spa

I was not satisfied this time the facial done was just done half and only they covered the face and everytime they say different cant understand , i said to cover my neck but that girl said i dont now how much to charge and i asked outside at reception they told just tell inside they will take ur neck portion too . I have never seen any facial doing only face not satisfied with the money i paid . They dont complete the facial completely too first time did my face cream massage and didnt put the mask this time put the face mask and didnt give a face cream massage . Not satisfied at all.

From the moment I walked into Hand & Stone in Wilkes-Barre, I knew I wasn’t just there for a facial. I was there for a full experience. The atmosphere was immediately calm and inviting, with a true spa-like feel. From the soothing sound of the waterfall to the warm welcome from the staff, every detail set the tone for relaxation. I was even offered refreshing citrus-cucumber water and a warm neck pillow, which was such a thoughtful touch and helped me start unwinding right away. What really stood out to me was the level of care and personalization. Before my treatment began, my spa technician took the time to sit down with me, ask questions, and truly understand... read full review

First time going here and I had a great experience! The lady at the front desk was kind and very informative. My massage therapist Kayla was AMAZING! I feel like I have a brand new body. Will DEFINITELY be coming back!