MyEyeDr. is a reliable eye care provider that offers a positive customer experience. The online appointment system makes scheduling easy, and the thorough eye exams by Dr. Burns receive high praise. The staff are described as professional and kind, though some new employees may still be learning. Customers appreciate the time and attention given to selecting the right glasses, even if it takes multiple visits. One standout employee, Jade, is highlighted for her exceptional service, using her expertise to find the perfect frames and ensuring customer satisfaction. However, some concerns are raised about the high out-of-pocket costs, even for those with insurance. Overall, MyEyeDr. seems to deliver quality care and a generally pleasant experience, despite a few minor issues.
Optician Jade at the White Oak office is the best. She wanted to be sure I got frames that looked great and were within my budget. Jade went through the displays and brought to me frames she thought I may like to try on. Very knowledgeable, kind and sincere.
Fast, friendly, professional, and comprehensive experience.
Clean office, paperwork was made easy, only waited a moment or two before I was ready to be seen.
Caitlin was knowledgeable and pleasant. Dr Burns was very polite and efficient. Listened to my personal observations and needs. Jade the optometrist used her professional skills and opinion to fit my glasses perfectly!
Knocked it out of the park!
I cannot say enough great things about the team at MyEyeDr. in White Oak! I had an unexpected emergency with my glasses on a Saturday morning. The frame and arms had become slightly bent, and when I tried to adjust them myself, a screw came out and I couldn't get the glasses back together.
I walked into the office without an appointment, hoping someone could help. Jade, the optician, and Maura, the receptionist, immediately stepped in and treated my situation like it was their priority. Within a short time, Jade worked what honestly felt like magic—my glasses were repaired, perfectly aligned, and looked and fit like they were brand new. Her attention to detail, expertise,… read full review
2001 Lincoln Way, White Oak, PA 15131
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