The doctor is very caring. Front staff we're kind and helpful. The frames are a bit pricey compared to online sites but when I tried to save /order cheaper frames with transition coating, the coating was horrible from the online comapany. I sent them back for a new coating and it was bad again. It looks like they don't cover the whole lens?
However, Wal-Mart Vision center has never given me issues with their transition lenses and I like the scratch insurance I can buy as well. Overall, I'm happy with Wal-Mart Vision center, in West Mifflin, PA.
February 2025
I just got new insurance and called to see if I'd be covered. The person who spoke to me on the phone was very kind and was even able to explain some things to me about my insurance that I didn't know and assisted me with making an appointment as well. The Dr also gave me a diagnosis after checking me out for a few minutes, something the practice I had been going to beforehand couldn't do in the 10 years I had been there. He saved my sight.
December 2024
The reason I'm giving 2 stars is not for the eye doctor (he was amazing) but some of his front desk staff are not. They seem so bothered when you ask questions. Don't know how to explain anything. The lady who checked me out needs fired for trying to scam people out of their money. She added extras on without my consent and at the end says I owe $86, luckily I caught it and told her my insurance covers more than that and I only want what my insurance covers, she got mad then fixed it and I ended up only paying $8. MAKE SURE YOU ASK TO SEE WHAT YOU ARE PAYING FOR. She also didn't even bother to mention anything about the warranty. I only knew because I overheard... read full review
The doctor is very caring. Front staff we're kind and helpful. The frames are a bit pricey compared to online sites but when I tried to save /order cheaper frames with transition coating, the coating was horrible from the online comapany. I sent them back for a new coating and it was bad again. It looks like they don't cover the whole lens?
However, Wal-Mart Vision center has never given me issues with their transition lenses and I like the scratch insurance I can buy as well. Overall, I'm happy with Wal-Mart Vision center, in West Mifflin, PA.
I just got new insurance and called to see if I'd be covered. The person who spoke to me on the phone was very kind and was even able to explain some things to me about my insurance that I didn't know and assisted me with making an appointment as well. The Dr also gave me a diagnosis after checking me out for a few minutes, something the practice I had been going to beforehand couldn't do in the 10 years I had been there. He saved my sight.
The reason I'm giving 2 stars is not for the eye doctor (he was amazing) but some of his front desk staff are not. They seem so bothered when you ask questions. Don't know how to explain anything. The lady who checked me out needs fired for trying to scam people out of their money. She added extras on without my consent and at the end says I owe $86, luckily I caught it and told her my insurance covers more than that and I only want what my insurance covers, she got mad then fixed it and I ended up only paying $8. MAKE SURE YOU ASK TO SEE WHAT YOU ARE PAYING FOR. She also didn't even bother to mention anything about the warranty. I only knew because I overheard... read full review