About Haven Behavioral Hospital of West Chester and Outpatient Wellness Center
Based on the reviews, Haven Behavioral Hospital of West Chester and Outpatient Wellness Center is a place to go for help with mental health. The hospital is bright and clean with large bedrooms and many rooms for groups. The food is fresh and very good. The workers are knowledgeable, kind, and not judgemental. They always say hello and are available to help with questions or when patients have episodes. The groups on the hospital side and outpatient are very helpful. The staff works hard to make sure every person is comfortable and treated with 100% care. Upon entering the outpatient building, people are greeted with care. The staff helps patients find their smile again and feel human. This is not a place for a retreat, but for becoming a true, loving human. The mission is to start basic so people can build back to normal. While some reviews mention negative experiences with mental health staff elsewhere, this location is described as having workers who are hard working and loving beyond all means. Love won.
I had a genuinely positive experience at Haven Behavioral Hospital. The staff treated me with compassion and respect during a very difficult time, and I left with a much better understanding of myself than when I arrived.
The therapy sessions, especially the art therapy, were meaningful and gave me practical insights that I continue to carry with me. I also want to recognize Damon, whose leadership, compassion, and ability to guide every patient on the unit stood out throughout my stay.
Behavioral health care isn’t easy, but the team made me feel supported throughout my stay, and I’m grateful for the care I received.
Poor communication with family. Questionable competency of staff sending in prescriptions on discharge. The pharmacy needed complete information and never received it. I made 6 phone calls to the facility to get this resolved with no result. Do not recommend.
I've not been over to Haven in WC just yet. But I'm not surprised to find negative reviews. MH staff suck anywhere . They come to gossip and add mockery. I'm so hesitant with past experiences.... I'm dreading coming over. I really am CC MH services are horrible the hospitals are worse . And staff? Most a just cold. They are there for us at all.