Great place for families, Gym is good, I use all the equipment. take my daughters swimming. The staff is very friendly.Update: after yesterday I would give this place 6 stars. There was an issue with our swim instructor to where they couldn't make it in yesterday, not a big deal it happens. But one of the managers took it upon him self to do the swim lessons. He didn't have to. This place goes above and beyond for you.
Jason Streeter
Mar 2024
Terrible experience all around. Ever since an incident with a trainer named Andy, did feel comfortable or supported by the management staff. Thankfully I’m moving an no longer have to be a member of this place. Rough 3 years and I supported them throughout Covid. Shop around, better fitness options available.
Google User
Mar 2024
Whoever is in charge of the pool has repugnant social skills.
Andrew Scott
Mar 2024
I am not a member anymore but when I signed up I had the pleasure of working with Mary Kate Dunn and she is absolutely wonderful. Great attitude and very kind! Thank you for going above and beyond!
Sofie R.
Feb 2024
The service at the Cafe is honestly disgusting. I just waited 35 minutes for a sandwich and fries. this happens every time I order from the cafe. it is horrible and they desperately need new staff. also the woman's lockerroom is gross and the cleaning lady stands on her phone instead of cleaning.
Kimberly Stark
Dec 2023
I love everything here. The locker rooms are clean, the gym is full of a variety of equipment, the membership services team is helpful when my payments are wonky, the classes they offer are just enough, and the rest of their staff is so friendly and accomodating. They should have every aspect you're looking for in a gym.
Emma Hawkins
Dec 2023
Wonderful full service gym! Clean and well kept. Amazing group classes for all levels and kids club is amazing! The aquatics program is excellent as well. Cannot say enough good things. Great family gym!
Clinton Wiggins
Dec 2023
Great facility overall! Child Care and area are fantastic.
Jacob Montgomery
Dec 2023
I come here for the swimming and sauna mostly, so I have yet to explore the gym itself (but will in due time). I’ve found it great for swimming, albeit the pool is warmer than I’d like as a faster swimmer doing workouts. Thankfully, with six lanes i’ve had no issues finding a lane with the exception of perhaps one or two times. For context, i’ve been going six times a week for the last three to four weeks. Locker rooms are great as well. My only complaint is that there’s been a couple of instances where a swim team showed up that I wasn’t aware of; one of them was my fault as it shows in the lap pool schedule that the swim team starts at 5 PM but the other time was on a Friday at 11 AM which I found confusing. A bit annoying but overall things have been great!
amziani anissa
Sep 2023
The club itself has a lot of good things but I had a bad experience with a rude house cleaner and upper management has shown a complete disregard for my complaint. My husband and I joined ACAC 2 months ago, and I’ve been to the WC ACAC barely 7 times when I was screamed at by a raging house cleaner because I accidentally dropped a towel on the floor. She tried to force me to use the towel when I put in the dirty hamper and came rushing and pointing her finger at me yelling at me to respect house keeping. I was startled and taken aback by the disrespect, and I was so scared because I didn’t see her coming. I talked to the manager on duty that night and he didn’t do anything, he said he wasn’t there, therefore he can’t take a stand. He did try to mediate and talk to her, but as soon as she saw me she said “i will no apologize” and was acting erratically…all of that because I took 2 towels and one of them fell on the floor which I put in the dirty hamper! I left crying at the way I was treated. Then I came back the next morning to talk to higher management, the manager on duty was nice and promised he would talk to his manager that afternoon since he had a meeting with him and get back to me. It’s been 2 weeks and I haven’t heard anything from them. I even called and left a message. I froze our membership for 2 weeks to give ACAC a chance to resolve this issue. Terrible experience, complete disregard to their members especially that we are are new members and paid the whole year in advance. We’re disappointed .
Thor B.
Great place for families, Gym is good, I use all the equipment. take my daughters swimming. The staff is very friendly.Update: after yesterday I would give this place 6 stars. There was an issue with our swim instructor to where they couldn't make it in yesterday, not a big deal it happens. But one of the managers took it upon him self to do the swim lessons. He didn't have to. This place goes above and beyond for you.
Jason Streeter
Terrible experience all around. Ever since an incident with a trainer named Andy, did feel comfortable or supported by the management staff. Thankfully I’m moving an no longer have to be a member of this place. Rough 3 years and I supported them throughout Covid. Shop around, better fitness options available.
Google User
Whoever is in charge of the pool has repugnant social skills.
Andrew Scott
I am not a member anymore but when I signed up I had the pleasure of working with Mary Kate Dunn and she is absolutely wonderful. Great attitude and very kind! Thank you for going above and beyond!
Sofie R.
The service at the Cafe is honestly disgusting. I just waited 35 minutes for a sandwich and fries. this happens every time I order from the cafe. it is horrible and they desperately need new staff. also the woman's lockerroom is gross and the cleaning lady stands on her phone instead of cleaning.
Kimberly Stark
I love everything here. The locker rooms are clean, the gym is full of a variety of equipment, the membership services team is helpful when my payments are wonky, the classes they offer are just enough, and the rest of their staff is so friendly and accomodating. They should have every aspect you're looking for in a gym.
Emma Hawkins
Wonderful full service gym! Clean and well kept. Amazing group classes for all levels and kids club is amazing! The aquatics program is excellent as well. Cannot say enough good things. Great family gym!
Clinton Wiggins
Great facility overall! Child Care and area are fantastic.
Jacob Montgomery
I come here for the swimming and sauna mostly, so I have yet to explore the gym itself (but will in due time). I’ve found it great for swimming, albeit the pool is warmer than I’d like as a faster swimmer doing workouts. Thankfully, with six lanes i’ve had no issues finding a lane with the exception of perhaps one or two times. For context, i’ve been going six times a week for the last three to four weeks. Locker rooms are great as well. My only complaint is that there’s been a couple of instances where a swim team showed up that I wasn’t aware of; one of them was my fault as it shows in the lap pool schedule that the swim team starts at 5 PM but the other time was on a Friday at 11 AM which I found confusing. A bit annoying but overall things have been great!
amziani anissa
The club itself has a lot of good things but I had a bad experience with a rude house cleaner and upper management has shown a complete disregard for my complaint. My husband and I joined ACAC 2 months ago, and I’ve been to the WC ACAC barely 7 times when I was screamed at by a raging house cleaner because I accidentally dropped a towel on the floor. She tried to force me to use the towel when I put in the dirty hamper and came rushing and pointing her finger at me yelling at me to respect house keeping. I was startled and taken aback by the disrespect, and I was so scared because I didn’t see her coming. I talked to the manager on duty that night and he didn’t do anything, he said he wasn’t there, therefore he can’t take a stand. He did try to mediate and talk to her, but as soon as she saw me she said “i will no apologize” and was acting erratically…all of that because I took 2 towels and one of them fell on the floor which I put in the dirty hamper! I left crying at the way I was treated. Then I came back the next morning to talk to higher management, the manager on duty was nice and promised he would talk to his manager that afternoon since he had a meeting with him and get back to me. It’s been 2 weeks and I haven’t heard anything from them. I even called and left a message. I froze our membership for 2 weeks to give ACAC a chance to resolve this issue. Terrible experience, complete disregard to their members especially that we are are new members and paid the whole year in advance. We’re disappointed .