About Geisinger Scenery Park
Reviews for Geisinger Scenery Park
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
Geisinger Scenery Park is recognized for its attentive and compassionate healthcare providers. Patients have praised Dr. Candelor for genuinely listening to their health struggles and treating them with respect. Similarly, Dr. Piatt and his PA, April Rine, have garnered high praise for their thorough care, addressing a wide range of health issues and ensuring that patients feel heard and valued. Most staff members, including those at the front desk, are noted for their kindness and helpfulness. However, some feedback highlights areas for improvement. Patients have expressed frustration with appointment scheduling, particularly when delays occur without notification. A 40-minute wait was mentioned, which can disrupt patients' work schedules. Additionally, experiences with certain staff members have been less positive, with reports of rudeness during checkout and issues with prescription management. Some patients have faced delays in receiving medications, which has added to their concerns. Despite these challenges, many patients appreciate the overall care provided at Geisinger Scenery Park and look forward to continuing their healthcare journey there.
If I could give 0 stars I would. I've never had an issue with geisinger before today. Made an appointment for a dermatologist at 10:45AM. Didn't make it in until exactly 11:00AM because of terrible traffic. I even attempted to call and tell them that I would be a bit late but alas can't get anyone to answer the phone when you need someone.
I was told the doctor would not see me and I'd need to reschedule. Seriously! After 15min? This is especially ridiculous to me when I've waited many times over 15 minutes to get in to see a doctor. I'm loving the double standards here. I was then told I could be seen at 3PM. Yeah sure I am gonna wait around for 4 hours on a school...read full review
If I could give 0 starts to this doctor's office, I would. The staff were friendly enough, but each time I visited this provider over the past 3 years there was some sort of problem that I had to deal with. Billing and insurance was so problematic that I had to get the company that I worked for involved to mitigate the the issues with billing and what I was being charged. Additionally, I most recently went for a dermatology check-up because I have a history of skin cancer. First of all, it took over a year to get this appointment scheduled and it was rescheduled 3 times. They saw me for about 10 minutes, barely did a skin check, and did not have solid answers to any of...read full review
They charge a facility fee which was over $1000 for my visit, on top of the doctor's exam and procedure charges. They can get away with it because of the pile of consent paperwork you sign online before check in, which makes it the patient's responsibility to check the pricing of every possible thing the visit could include, instead of them providing actual customer service to give you the possible prices ahead of time. The doctor was great, and I thought about giving this a 2 star review because the medical practitioners were fine. But the way Geisingser goes about charging a facility fee and get away with it by blaming the patient for not knowing better is just so...read full review