About Artisan Home Services
Artisan Home Services is a family-owned business providing Plumbing, Electrical, and Heating and Air Conditioning services in Souderton, PA. They aim to deliver high-quality craftsmanship at affordable prices, with a focus on customer satisfaction. The company has built a strong reputation for prompt, professional, and knowledgeable service. Customers appreciate their ability to quickly diagnose and resolve issues, whether it’s installing a hot water heater, replacing a sump pump, or handling plumbing repairs. Mike and his team are extraordinary, solving multi-faceted drainage problems and fixing serious leaks. Mike is honest, professional, and highly skilled, and his crew is prompt and courteous, doing a professional job. They are now the go-to company for all plumbing needs, with Mike answering the phone each time and scheduling quickly. This is customer service at its best.
Artisan Home Services was referred to us by a competitor with a 5 star Yelp rating. He didn't have the capacity to assist us but said that the owner of Artisan, Mike, had a great reputation in our area. I called the number he gave us and Mike answered immediately. Our water heater had broken and was leaking. Using Facetime, Mike helped us to safely turn off the water and gas. He made arrangements for someone to be at our home first thing in the AM to swap it out. Our plumber, Brett, arrived ontime and already had the new water heater with him. While Brett and other staff were here, we asked about a long list of other plumbing issues that needed some attention and they said that they could extend this service call and just handle all of them. We had faucets, hose bibs, and the water heater all replaced or repaired. Additionally, they extended a water line and moved a valve to a place that was far more accessible for seniors. Everyone with whom we worked was polite and accomodating, respecting our request for social distancing. We need only ask a question and it was handled. We could not be more pleased with the service and the pricing. Great company, great staff, and great owner !