About Apria Healthcare
Apria Healthcare is a leading provider of home respiratory services and medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition, and negative pressure wound therapy. The company owns and operates over 300 locations across the United States, serving more than 1.8 million patients annually. Customers can contact Apria for assistance with tracking supplies, billing questions, and any service-related needs. Apria's customers have generally positive experiences with the company. Some new users were initially hesitant but found the equipment easy to use, with no issues. One customer particularly enjoyed the nasal and humidifier face apparatus, finding it non-bulky and not hindering. While one customer had a negative experience with customer service, they believe it does not define the company and that others will likely enjoy working with Apria. Overall, customers recommend the company for its responsible, good-working, and reliable service.
I was exited to. Have a new supplier,. So far I must say I have been disappointed. The equipment that was shipped to me arrived. Quickly, but it was the wrong equipment.calling and getting to a representative requires a lot of patience . Between holding for a long time then you get switched and switched again. Finally you get a representative who knows and is quick to solve the problem.
They switched me to a local representative, there was no way to comunícate directly with her. She found our house and brought the right equipment except for. A heated tube and filters. She simply did not get that information.
So a new heated tube will be sent. I hope going forward...read full review
The two coaches I’ve spoken with have been knowledgeable and patient. They offered trouble shooting and good ideas. Answered all of my questions. I felt more confident when we hung up
I had a great experience speaking with a representative earlier today. She was very professional and knew exactly how to help me. Although we had gotten disconnected , I'm glad I get to write a review. Great job and keep up the great work.