About JCPenney Salon
JCPenney Salon in Scranton offers a variety of hair services to help clients look and feel their best. The salon provides haircuts, coloring, and styling for special occasions, including wedding hairstyles and natural styles. Their licensed and experienced stylists are skilled in complex hair design techniques, such as curly, wavy, braid, and event hairstyles. Customers appreciate the friendly atmosphere and spacious environment, making it a comfortable place to relax and enjoy a beauty treatment. Many clients have had positive experiences, with one praising a recent wash, cut, and blow-dry, and expressing willingness to return. Another reviewer highlighted the excellent service their young child received, noting that the stylist listened to the child's input and delivered exactly what was asked for. Although there was an initial issue with an uneven cut and some discomfort during a different appointment, the salon manager quickly resolved the problem by providing the desired haircut and offering to waive the fee, demonstrating good customer service. Overall, JCPenney Salon is viewed as a welcoming place with talented stylists who aim to help clients feel confident and satisfied with their look.
I had a wash, cut and blow dry today and I am very happy with my haircut, experience and cost. I would definitely recommend for anyone to go to JCPenney Salon. I will definitely be a repeat customer.
Took my four year old to see Pam and she did a phenomenal job on his, took his input and gave him exactly what he asked for. I was getting my hair done at the same time and it ended up uneven, the stylist hurt me multiple times by either ripping through my hair with her shears and comb, drenched my face and ear with water and after an hour, ultimately provided me a very uneven cut that didn’t look at all like the photo I showed her. The salon manager (I truly wish I had gotten her name) came to my rescue, gave me exactly what I wanted and offered to not charge me, which I declined. Giving four stars because my original hair dresser seemed young and like she just needs...read full review
I had Julianna do my hair. She was very nice and welcoming! and the salon has a great atmosphere. Its a nice salon and a lot of space which is cool! I recommend it, thank you Julianna for cutting my hair:)