About Gerrity's Ace
Gerrity's Ace Hardware owns four stores in the Scranton, Pennsylvania area, including locations in Clarks Summit, Peckville, Shavertown, and Scranton. The family-owned business is operated by the Fasula family, who also own the ten-store Gerrity's Supermarkets chain. Gerrity's Ace Hardware is known for its hometown service and community support, striving to make customers feel like guests in their home. Customers praise the excellent customer service at Gerrity's Ace, with one reviewer highlighting the knowledgeable and helpful assistance provided by an associate named Justin. Another customer, who initially had a frustrating experience, was quickly turned around by Justin's patient and effective help. The stores also receive praise for their accurate inventory and willingness to assist customers, even with large items. One customer was relieved to find the specific Ego brand lawn mower they were searching for in stock and appreciated the associate's help in getting the item to their vehicle. Overall, Gerrity's Ace Hardware is described as a great store with awesome employees and excellent customer support, making it a recommended destination for those in the Scranton area in need of hardware supplies.
Visited the Garrity‘s Ace Hardware located in the Keyser Oak shopping center for the first time today. I needed to find a specific waterproof clear sealer for a bathroom backsplash as well as some minor supplies to go along with it. I expected to spend a good 1520 minutes reading can labels To ensure I got the proper product. But instead, I was immediately greeted by a very nice young Ace associate by the name of Zack. Doesn’t it just make your whole day when somebody not only does their job but they do it very well, with enthusiasm and sincerity. Well, that’s what happened. I spent less than five minutes Getting what I needed thanks to this associate....read full review
Great customer service at the Keyser Ave Ace Garden Center! Dale the cashier is a sweetheart! Love her! She helped me sign up for the Ace Rewards and showed me how to download the app for a bonus coupon. I really appreciated how she made me feel like a valued customer. Thanks, Dale! :) I didn't catch the managers name, but she has tattoos (just like me!) and she helped Dale adjust my order due to a sale they had on some Dahlias that didn't discount at the register. Very nice lady! A very kind older woman with short brown hair tried to help me find a plant I was looking for, and even though it was not there, she went out of her way to ask a manager if any would be coming...read full review
Extremely helpful and friendly store employees. The associate Eric worked with me on perfecting a rusty cat cage that most would consider trash into a beautiful cat condo. Very knowledgeable about what products to use for restoration, helping me conquer every obstacle I had. Trust me I am not a professional DIY person, and returned to the store 3 days in a row with issues and he walked me through it all like a pro!!! Eric is the real MVP, I never would have received such amazing help from a large chain store like Lowe’s or Home Depot. Thank you Eric and Ace Hardware!! I’m grateful and will be a returning customer and direct anyone to your store for any home improvement...read full review