Geisinger Community Medical Center (GCMC) is a comprehensive healthcare facility located in Lackawanna County, offering a wide array of medical services and specialties. The center is recognized for its commitment to patient care, combining world-class services with a personal touch. Many patients have shared positive experiences, highlighting the attentive and professional staff, especially in the emergency room and on the inpatient floors. Nurses and doctors are often praised for their exceptional care, with some patients expressing deep gratitude for the support they received during difficult times.
However, not all experiences have been uniformly positive. Some patients have noted discomfort in semi-private rooms and the inconvenience of sharing a television with another patient, suggesting that improvements could enhance the overall hospital experience. Despite these concerns, many appreciate the cleanliness of the facility and the quality of medical treatment, particularly from specialists and seasoned nurses.
GCMC stands out for its dedication to listening to patients and addressing their needs, which is vital in healthcare. The hospital has received praise for its exceptional team in the Intensive Care Unit, with the intensivist doctors, nurses, and therapists working together seamlessly. Patients have also highlighted the kindness, compassion, and professionalism of the staff, particularly in the emergency room, where they have been treated quickly and efficiently, even during the busiest times. Overall, GCMC remains a key player in providing essential healthcare services in the region, with a focus on both quality treatment and patient satisfaction.
My daughter had surgery check in area was pleasant and nice… the person that comes to get you to go back to post op he was just rude the check out nurse took almost two hours to check us out and said it was only her she could only move soo fast … the pharmacy took over an hour to bring the meds we needed to leave .. the discharge process took over 3 hours
We brought my dad to the ER yesterday with a high fever. Within 20 minutes, he was evaluated. From that point on, he received excellent care from Dr Saunders and the entire staff! Nick, who was my dad’s nurse, took exceptional care of him all day. He was admitted. The process of getting him to his room was seamless. Overall, great experience.
I am extremely disappointed with my recent experience with Geisinger staff. As a brand new patient, this was a terrible introduction to the healthcare system.
Over the weekend leading up to my scheduled procedure, our area was hit by a severe storm, and we lost power for multiple days. Because of this, I was unable to properly complete my pre-surgery preparations. I tried everything humanly possible to keep my appointment and make things work under impossible circumstances—unfortunately, I cannot control the weather or command a storm to pass just because I have a medical procedure scheduled.
When I called the office to responsibly cancel and explain the situation,… read full review
1800 Mulberry Street, Scranton, PA 18510
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