Geisinger Community Medical Center

Medical Centers

1800 Mulberry St, Scranton, PA 18510

About Geisinger Community Medical Center

Geisinger Community Medical Center (GCMC) is a comprehensive healthcare facility located in Lackawanna County, offering a wide array of medical services and specialties. The center is recognized for its commitment to patient care, combining world-class services with a personal touch. Many patients have shared positive experiences, highlighting the attentive and professional staff, especially in the emergency room and on the inpatient floors. Nurses and doctors are often praised for their exceptional care, with some patients expressing deep gratitude for the support they received during difficult times. However, not all experiences have been uniformly positive. Some patients have noted discomfort in semi-private rooms and the inconvenience of sharing a television with another patient, suggesting that improvements could enhance the overall hospital experience. Despite these concerns, many appreciate the cleanliness of the facility and the quality of medical treatment, particularly from specialists and seasoned nurses. GCMC stands out for its dedication to listening to patients and addressing their needs, which is vital in healthcare. The hospital has received praise for its exceptional team in the Intensive Care Unit, with the intensivist doctors, nurses, and therapists working together seamlessly. Patients have also highlighted the kindness, compassion, and professionalism of the staff, particularly in the emergency room, where they have been treated quickly and efficiently, even during the busiest times. Overall, GCMC remains a key player in providing essential healthcare services in the region, with a focus on both quality treatment and patient satisfaction.

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Reviews for Geisinger Community Medical Center

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  • Feb 2026

    This post started as one star review and could have focused on the negative things that go on in a healthcare setting. Yes we had a very long wait tonight to be able to get in to get treatment for my wife who had the flu and was very dehydrated. Our wait was well over 4 hours in a very crowded and a very busy emergency room waiting. Area.
    My first inclination was to use Google as a way to vent my frustration at how much it inconvenienced us to have to sit there for hours waiting to be called back to treatment.

    Then I realized something, healthcare is not about structure It's not about promising certain wait times or wait times like a ride at an amusement park....read full review

  • Jan 2026

    I am a current patient leaving today and I have been treated so amazingly in this hospital it is like a second home. They are very kind nurses and i loved my experience here even if i had to come from an accident. This is an amazing hospital.

  • Jan 2026

    I am not understanding any of these reviews on this hospital as my son was brought here by ambulance today being somebody that’s from Queens, New York, where our hospitals are at atrocious and overcrowded, etc. this place, although a little old and not updated had the kindest and happiest nurses that I have ever met the staff all the way from the security in the emergency room all the way to the doctors that I had words with in the ER wonderful caring, kind people who treated my son like he was their own.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

accepts credit cards gender-neutral restrooms

Location

1800 Mulberry St, Scranton

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