Sep 2026
Our project is a new construction home. Many decisions needed to be made and Meg was a breath of fresh air! The whole process of choosing tile for numerous areas was a pleasure. Meg gave us many helpful ideas and design options
About Arley Wholesale Inc
Arley Wholesale Inc. is a business with a beautiful showroom offering tons of great choices for items like kitchen and bath tile. Many customers find the sales staff professional, courteous, and very knowledgeable. They provide great customer service, are helpful in pointing out what will work for a project, and are good about letting customers browse without pressure. For special items, they can order at comparable prices.
However, experiences can vary significantly with different staff members. While some employees are described as super efficient, friendly, and great, providing great ideas, one specific staff member was reported to be rude and nasty. This incident involved a refusal to help, insults, and unprofessional laughter directed at a customer, highlighting a serious lack of customer service skills. This contrasted sharply with the otherwise positive service, where staff are immediately greeting and helpful in leading customers through the process.
The business receives strong recommendations for certain individuals, but a warning based on one very negative interaction suggests that the quality of service depends heavily on which representative assists you.
Reviews
Apr 2026
The showroom representative was very polite and extremely patient with me as I think I'm the most indecisive person on the planet when trying to pick out tile for my kitchen. They have so much to choose from, and the only problem with that is there might be too many to pick from! 😍
Mar 2025
We recently bought kitchen and bath tile here and have been in several times recently. The showroom is beautiful and there are tons of choices. We were helped by Lynn and Casey and they were great. Both gave us great ideas and were super efficient and friendly. We had to go one last time this past Monday to choose a small trim piece for the bathroom. For some reason we were helped by Meg this time. She suggested a color for the trim which wouldn’t work with the rest of our colors and when I told her that she literally threw the ring of samples across her desk and told me that’s all she had. She refused to help choose another or even to answer any questions. She was… read full review
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday 9AM - 2PM
Sunday Closed
Good to know
- accepts credit cards
Location
700 North South Road, Scranton, PA 18504
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