After a terrible experience with their virtual assistant, I spoke to someone last night and they apologized for the issues with the VA. They were very apologetic so I called them today after a ridiculously high quote from someone else. They came out and diagnosed the problem and had it repaired, saved us from having to put in a new hot water heater and followed through until the end. We appreciate that John came out even though he wasn't on weekend call.
September 2025
Nice guys, good work, but $425 for a non emergency single drain snake is steep
Reply to the owner: Going to give you the benefit of the doubt that that's a good rate since I usually do my own plumbing, but I won't be calling back at those prices personally. For anyone reading this I did not get a free drain cleaning I paid $200 for two downspouts scoped and $425 for a single clogged sink that took 30 seconds to unclog. My only other reference for pricing is paying ~$800 to have basically my whole bathroom replumbed the day after Christmas last year with a different company.
August 2025
Mike and his team came by my property as scheduled to fix a problem I had. They did the work was needed to be done. They cleaned up well and made sure everything was ok before they left. The team was professional and respectful. Overall I Will definitely use them in the future if I have any more plumbing problems.
After a terrible experience with their virtual assistant, I spoke to someone last night and they apologized for the issues with the VA. They were very apologetic so I called them today after a ridiculously high quote from someone else. They came out and diagnosed the problem and had it repaired, saved us from having to put in a new hot water heater and followed through until the end. We appreciate that John came out even though he wasn't on weekend call.
Nice guys, good work, but $425 for a non emergency single drain snake is steep
Reply to the owner: Going to give you the benefit of the doubt that that's a good rate since I usually do my own plumbing, but I won't be calling back at those prices personally. For anyone reading this I did not get a free drain cleaning I paid $200 for two downspouts scoped and $425 for a single clogged sink that took 30 seconds to unclog. My only other reference for pricing is paying ~$800 to have basically my whole bathroom replumbed the day after Christmas last year with a different company.
Mike and his team came by my property as scheduled to fix a problem I had. They did the work was needed to be done. They cleaned up well and made sure everything was ok before they left.
The team was professional and respectful. Overall I Will definitely use them in the future if I have any more plumbing problems.