We arrived home late on a Saturday night to find that our German Shepherd ate about a pound and a half of grapes! I took him to Northeast Veterinary Referral Hospital and the staff was great, he loved everyone there. He was able to come home two days later but I think was disappointed that he couldn’t hang out with the staff any longer! I do wish that I did not have to call the ASPCA poison line 1st, they charged me $110 to tell me that, yes, a pound and a half of grapes was way too much for a German Shepherd to eat but, it was the process all of the hospitals I contacted required.
About Northeast Veterinary Referral Hospital
Northeast Veterinary Referral Hospital is a specialty care provider for animals in the Plains area, working closely with pet owners and primary care vets to offer advanced treatments and emergency services. The hospital is equipped with modern facilities and specialized diagnostic equipment to ensure pets receive the best possible care. It has been noted that everyone at the hospital is extremely invested in providing the best care possible for pets.
Dr. Ruane is a compassionate and calm veterinarian at the hospital, praised for his attentive care towards pets and their owners. A reviewer shared that Dr. Ruane was fantastic with their dog during a crisis, providing soothing assistance to both the pet and the owner. Another reviewer mentioned the wonderful doctor who assisted them, highlighting their compassion and understanding during a difficult time with their pet Marco.
However, there have been concerns about another veterinarian, Dr. Maggie Lynch. A reviewer expressed dissatisfaction with Dr. Lynch's lack of compassion and focus on unnecessary expensive blood work. It was noted that another veterinarian provided immediate relief and appropriate care for the pet during a subsequent visit. Although the pet had to be put down, the reviewer appreciated the second veterinarian's compassionate approach during that difficult time.
The hospital staff have been commended for their kindness and commitment to animal care. One reviewer stated that the staff acted quickly during a medical emergency with their daughter’s Siberian husky, emphasizing the excellent care received. They highly recommended the hospital for emergency situations, expressing gratitude for the staff's dedication.
In summary, Northeast Veterinary Referral Hospital offers specialized care for animals, with a mix of positive and negative reviews regarding individual veterinarians. The hospital staff are praised for their kindness and commitment to animal care, while certain veterinarians' bedside manners have been questioned. Dr. Ruane stands out as a compassionate and calming veterinarian, while Dr. Maggie Lynch has received criticism for her approach to care.
Reviews
Such a great place to bring your fur baby! The atmosphere and people that work there are fantastic! We had to bring our pup in after 17years of loving him due to old age and things failing so he can go to heaven. Although this was so difficult the nurses, Dr, and receptionists where incredible! They explained everything and every step of the way. They gave us as much time as needed as well to say farewell. Thank you for making this process a bit less complicated Notheast Veterinary Referral Hospital!!
Saturday night, we had the experience no pet parent wants to go through. Coming home after a long day and finding your senior cat on the floor crying , unable to move and drooling at 9 pm. We obviously knew emergency was our only and best option. I can’t say enough great things about Northeastern Veterinary Referral Center. Our experience although terrifying, was greeted by well trained professionals who truly cared to listen even when they had other emergencies going on around them. I felt respected as another professional in the field. From the CSR to the doctor, and the rockstar technician, the hospital was organized, clean, and well staffed!! I’m so happy with… read full review
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Location
242 South River Street Suite 200, Plains, PA 18705
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