About Thomas Edison Electric Inc
Thomas Edison Electric Inc. is a business that provides electrical services with a focus on customer service. They are known for quick responses and on-time arrivals. Customers have praised their ability to fix problems efficiently and for offering reasonable prices, especially compared to other electricians. However, some reviews mention high prices, with quotes that seem steep for small jobs. One customer appreciated how the company reached out and made things right after a less satisfactory experience. Overall, Thomas Edison Electric Inc. is recognized for good customer service and prompt, reliable work, though some pricing concerns have been noted.
Great customer service, very high prices. Was quoted $750 to ground a gas meter, the run was only about 15' of exposed area. Different party quoted this as a $200 job. I didn't complete the work with them and paid the $50 fee for the visit.
I called 5 electricians and Thomas Edison was the only one that called me and set up an appointment with an hour. Our electrician was on time and fixed the problem quickly and for a reasonable cost. I would call them again.
**Edited After writing my initial review, the company reached out to me and made things right. I appreciate their good customer service and would consider using them again.We called TE Co, because we smelled a burning odor and they sent someone out after asking if we would pay the $95 fee to come. We agreed and an electrician came out as promised that morning. He did not smell anything, but suggested a Major troubleshooting fee for about $1000. We said they was to high, he then suggested a minor troubleshooting for $350. He spent about 30 minutes at our house, told us he fixed an outlet, which didn't work a day later: He also said we needed major improvements to our house quoting a price of $over 7,000. When we called about the outlet not working, the company said they would. One out for $250 to fix it.