Reviews for ASAP roadside, INC
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Closed
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Closed
Their name is a joke, right? As a towing service they are trash. I have never had an experience waiting for a tow truck as bad as with this clown-show of a company. Their arrival estimates keep being pushed back .... and back .... and back. I have been waiting 4 hours, 45 minutes so far, and the dispatcher's latest claim is that the truck will arrive in yet another hour. My advice is that if you live in the Philadelphia area and your insurance company dispatches either ASAP or United Towing & Recovery (the same company operates under both names), immediately demand they use another provider. It should save you time in the end.
UPDATE: They finally arrived...read full review
It took them four hours to get to my car to change the tire. They never apologized, only gave a lot of excuses. The company workers were also very rude on the phone. They also kept lying about their ETA saying it would be just a few more minutes, or else I would have told My insurance to send someone else. And I was stranded on the side of the turnpike in the dark.Service: Tire change
If I could give zero stars I would. I requested a tow twice, and both times no one showed up there was no explanation and no follow up. When you think of a tow company you think of a trusted and reliable organization that will be present in a time of need, wellnot this company. I called to ask twice why the car wasn’t picked up, they stated that there was no car on location, the pick up location was a dealership there is nothing but cars on location but if you didn’t show up you wouldn’t know that. There was never a phone call or any effort to rectify the situation. If you want to feel safe or want a company you can depend on, this isn’t the one. Choose another...read full review